Muhammad Asim

Operations Manager with 7+ years of operations and facilities management experience, preceded by 4 years in AutoCAD drafting and documentation control — 11+ years in engineering, construction, and facilities services in Pakistan overall. Currently manages HVAC (air conditioning) repair and maintenance service delivery across 50+ branches for three leading banks in Pakistan, leading a field team of 18+ technicians — owning budgets, accounts, invoicing, resource allocation, and day-to-day relationships with branch and regional operations managers. This operations and client management core is backed by an earlier technical foundation in AutoCAD drafting and documentation control, giving close working fluency with engineering and site teams.

Track record of maintaining service continuity across a large, multi-branch, multi-client portfolio while controlling costs and keeping documentation audit-ready. Seeking an Operations, Facilities Management, or Client Services role in Malaysia's facilities management, HVAC/MEP services, or banking-support sector.

Operations Manager - C.M Engineering - Karachi, Pakistan

(2023-01)

• Manage end-to-end AC repair and maintenance service delivery across 50+ branches for three leading banks in Pakistan.
• Own budgeting, accounts, and invoicing across the client portfolio, ensuring accurate cost tracking and timely billing across a high volume of branch locations.
• Lead a field team of 18+ technicians, directing resource allocation and scheduling to maintain service coverage and response times across all branches under contract.
• Serve as primary point of contact for branch and regional Operations Managers at client banks, managing service expectations, escalations, and day-to-day relationship health.
• Recruit, train, and manage performance of the field operations team, improving service consistency and reducing repeat call-outs across the branch network.

Assistant Operation Manager - IDF Construction & Engineering - Karachi, Pakistan

(2022-01 - 2023-12)

• Coordinated daily operational activities across active construction sites, ensuring on-schedule execution and consistent staff productivity.
• Supported budget planning, cost tracking, and risk management, strengthening financial accountability across project phases.
• Implemented process and compliance improvements that raised safety and regulatory performance across site operations.
• Built operational guidelines and staffing/scheduling frameworks for new project mobilizations, supporting a results-driven delivery culture.

Assistant Manager - Engineering Systems - Karachi, Pakistan

(2019-01 - 2022-12)

• Managed daily operational scheduling and interdepartmental communication, improving coordination between site teams and management.
• Supported HR functions including recruitment, performance evaluation, and policy-aligned employee relations.
• Monitored budgets, expenses, and reporting to maintain financial control and operational transparency.
• Resolved client issues and mentored junior staff, contributing to improved service quality and team performance.

Document Control Specialist - Engineering Systems - Karachi, Pakistan

(2017-01 - 2019-12)

• Owned company-wide documentation control, ensuring accuracy, consistency, and compliance with formatting and version-control standards.
• Built and maintained secure document storage and retrieval systems, enabling faster audits and reducing lost/duplicate records.
• Coordinated with multiple departments to collect, organize, and interpret data for reporting and compliance documentation.
• Conducted regular documentation audits and trained staff on access and handling procedures, keeping records current with business processes.

AutoCAD Drafter - EA Consulting Pvt Ltd - Karachi, Pakistan

(2015-01 - 2017-12)

• Produced detailed 2D/3D AutoCAD drawings for architectural, mechanical, and electrical projects in compliance with industry standards.
• Collaborated with engineers and architects to revise and finalize technical drawings against project specifications.
• Converted conceptual designs into precise technical drawings supporting fabrication and construction.
• Maintained version-controlled project documentation reflecting design modifications throughout each project lifecycle.

Bachelor's Degree - Commerce - University of Karachi

Intermediate - Karachi Board of Intermediate Education

Matriculation - Karachi Board of Secondary Education