Muhammad Awais

Direct customer engagement to recover defaulted loans, including making calls, conducting site visits, and managing major debtor accounts. Key duties include initiating demand letters, monitoring recovery agents, and assessing cases for legal action.

RECOVERY OFFICER - EASYPAISA DIGITAT BANK - District: Sanghar, Province Sindh, Pakistan

(2025-04)

Direct customer engagement to recover defaulted loans, including making calls, conducting site visits, and managing major debtor accounts. Key duties include initiating demand letters, monitoring recovery agents, and assessing cases for legal action.

• Debit Collection: Actively collect overdue payments and implement remedial strategies for defaulting customers through calls, site visits, and follow-ups.
• Agent Monitoring: Oversee and monitor recovery agents to ensure assigned accounts are fully recovered.
• Legal Action Assessment: Evaluate cases and recommend or initiate legal action when appropriate.
• Record Keeping: Maintain records of all settlement agreements and daily logs of client follow-ups.

SOCIAL MOBILIZER - PAK MISSION SOCIETY - District: Khairpur, Province Sindh, Pakistan

(2022-10 - 2025-01)

The organization is primarily focused on emergency flood response and recovery efforts in the Khairpur and Sukkur districts. They have engaged with local authorities to identify affected schools areas for project implementation. The organization has also worked on child protection initiatives, addressing issues like early marriage and birth registration, for improvements, including functional washrooms and increased furniture and establishing Village Development Committees.

The organization has implemented training programs to build the capacity of local communities in areas such as Disaster Risk Reduction, climate change adaptation, livelihoods, WASH, and child protection.

• Child Protection: Formation of Child Protection Groups and session on child rights, birth registration, enrollment campaign
• WASH: [Enhanced change campaign strategy and development messages, Latrine construction, distribution of IEC materials]
• DRR: [Empowering Youth Emergency Response Teams, Exploring DRR Initiatives, and Hosting DRR Training Sessions]
• Community Development: [Formation of VDC, VDC workshop, Capacity building trainings, multilateral stakeholders meeting, coordination with line department]
• Livelihoods: Providing Cash Grants to Strengthen Livelihoods
• Climate Action: Spearheading Tree Planting Efforts for Climate Action

PRIVATE SCHOOL TEACHER - SEF SCHOOL BHATYANI - District: Sanghar, Province Sindh, Pakistan

(2021-10 - 2022-08)

I was a passionate and experienced educator who fostered a classroom environment that cultivated students' curiosity, empathy, and resilience. I am proficient in social-emotional learning approaches that enhance students' well-being and academic achievement.

• Record: Maintained record of students and monitored progress of students.
• Meetings: conducted weekly meetings with teachers and tracked the progress of the schools.
• Organized Activities: supervised school activities and arranged different events at schools such as sports day.

AREA FIELD OFFICER - APEX CONSULTING PAKISTAN - District: Sanghar, Province Sindh, Pakistan

(2015-12 - 2021-09)

Overseeing the data gathering process, this entails supervising on-site activities, selecting representative samples, and coordinating operations. Scheduling meetings, allocating tasks, and determining suitable participants. Collaborating with survey crews, liaising with field staff, and providing insights on community and family patterns. Maintaining data integrity and frequently updating the regional coordinators on the Polio Campaign's advancement.

• Areas Identification: Collaboration with local departments was crucial to identify straightforward pathways. This was essential due to the establishment of new administrative divisions, such as tehsils and union councils. The purpose was to ensure the quality of the work undertaken.
• Sampling Methodology: Village mapping was the necessary tool for selection of right households
• Reporting: Providing regular updates spotlights the caliber of the work, despite the tight timeline. The frequent progress reports showcase the exceptional quality achieved within the constrained timeframe.
• Expense Book: The organization diligently kept track of all operations, meticulously documenting them on a daily basis. This meticulous record-keeping culminated in the submission of a comprehensive report at the conclusion of the period.

Bachelor of Arts - Economics - University of Sindh Jamshoro (2016-09 - 2018-08)