Muhammad Faheem

A highly motivated Mechanical Engineer with a track record of success as a Estimation Engineer.

Experienced Estimation

Engineer at DHA Lahore, specializing in project cost analysis and quantity takeoffs with Plan Swift software. Known for precision in budgeting, data analysis, and resource planning to optimize project outcomes. Strong skills in interpreting construction plans and leveraging digital tools to ensure accurate and efficient project estimates. Committed to delivering insights that drive cost-effective solutions and successful project execution.

Estimation Engineer - Zoya Estimation In my current role, I am responsible for:

• Maintain all coordination with Existing Clients
• Identify & approach new clients from Industrial Sectors, BMS Sector and Fire Safety Sector mainly
• Continuous follow-up to assist clients technically and commercially on the submitted cases
• Report weekly & monthly goals to the management
• Extensive visits to the client (new/existing) to establish healthy relations.

After-Sales Service Department - Fotile Kitchen & Home Appliance Pvt (Ltd)

6 Years' Experience in Multiple Departments.

• Assisted customers with product-related queries, complaints, and warranty claims.
• Coordinated with the technical team for service appointments and follow-ups.
• Maintained service records and ensured timely resolution of issues.

Call Center Representative - Fotile Kitchen & Home Appliance Pvt (Ltd)

• Handled incoming and outgoing calls to assist customers with inquiries.
• Logged customer requests and complaints in CRM system.
• Provided accurate product and service information to ensure customer satisfaction.

Receptionist - Fotile Kitchen & Home Appliance Pvt (Ltd)

• Managed front desk operations, greeted visitors, and handled calls.
• Scheduled appointments and maintained office records.
• Provided administrative support to various departments as needed.

Supply Chain Department (As a computer operator) - Dura Max Pakistan - Ultimate Plastic Manufacturing Company In my role then, my tasks and achievements include:

• Handled day-to-day computer operations and data management tasks.
• Worked extensively with SAP and ERP software for data entry, reporting, and inventory management.
• Maintained records, generated reports, and supported different departments with accurate and timely data.
• Ensured system integrity and performed routine software checks and backups.
• Collaborated with team members to streamline workflow using ERP systems.

Electrical (Sub Engineering) - Electrical Engineering - PBTE Lahore (2014-08 - 2017-05)

Matriculation - Govt. Muslim League High School, Lahore (2014)