Muhammad Hammad

Energetic Technical Lead with 13+ years of experience in Software Development, System Integration, Low-Code Application Development, and Data Migration. Skilled in requirement gathering, architecture design, development, integration, and process automation. At K-Electric, successfully led SAP BTP Greenfield and Brownfield implementations under Project Irtiqa, integrating a diverse range of SAP and non-SAP systems including Oracle, Ariba, SharePoint, WhatsApp, Chatbot, GIS, Genesys IVR, and QMatic.

Delivered multiple web applications, SharePoint portals, and workflow automations using SAP Build Apps and SAP Process Automation, significantly improving operational efficiency and digitizing manual workflows.

Functional & Integration Lead / SAP BTP Team Manager - K-Electric - Karachi

(2021-01)

• Led end-to-end integration between SAP S/4HANA (RISE) and multiple enterprise systems using SAP BTP.
• Delivered integrations with: Oracle Demand Planning (via BTP services), Oracle MDMS (Master Data Management), SAP Ariba for procurement processes, SharePoint for document-centric workflows, WhatsApp & Chatbot for customer communication, GIS (Esri) for asset and outage management, Genesys IVR for automated call flows, QMatic for queue management and customer flow
• Managed SAP BTP team of 20 (10 SAP technical + 10 non-SAP teams including .NET, SharePoint, JavaScript, APIs, and Mobile Apps).
• Delivered 1 Greenfield and 1 Brownfield SAP BTP implementation, covering requirements, design, development, testing, deployment, and post-go-live support.
• Designed API proxies, applied security policies (OAuth 2.0, JWT, API Keys, Basic Auth)
• Set up developer portals, performed monitoring & lifecycle management.
• Built iFlows using HTTPS/OData/SOAP/REST adapters
• Implemented routing, mappings (Groovy, XSLT), error handling, and alerts.
• Developed with SAP Gateway (SEGW) and SAP CAP
• Implemented CRUD, pagination, filtering, role-based access.
• Delivered multiple web/mobile apps, integrated SharePoint and operational dashboards.
• Designed workflows for approvals, task assignments, and business processes.
• Ensured security, governance, and BTP compliance.
• Provided L1/L2/L3 support, performance tuning, and technical documentation.
• Conducted KT sessions and collaborated with cross-functional teams.

Application Development Manager - K-Electric - Karachi

(2016-10 - 2020-12)

• Designed and developed Outage Management System, integrating 8 systems including SAP CRM, IVR, WhatsApp, KE Website, SAP ISU, SAP PM, Chatbot, and SAP BW.
• Implemented SAP Plant Maintenance module in Distribution Operations.
• Developed 20+ custom applications and multiple integration services.
• Built real-time dashboards for operational visibility.

Software Developer - Folio3 Pvt. Ltd.

(2012-02 - 2014-02)

• Gathered requirements and translated them into technical specifications.
• Developed, deployed, and maintained web applications.
• Performed testing and ensured timely delivery during peak workloads and resource shortages.

BS - Telecom - National University of Computer and Emerging Sciences – FAST (2007 - 2011)

Pre-Engineering - Federal Degree College (2005 - 2007)