Manager Sales Support
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To leverage my extensive experience in sales operations, marketing services, and data management to drive operational excellence and contribute to the success of a dynamic organization. My aim is to harness my precision, advanced Excel and SAP proficiency, and adaptability in diverse environments to enhance processes, exceed expectations, and provide strategic value to the team
Manager Sales Support - HIMMEL PHARMACEUTICALS (PVT) LTD
(2023-11)
The Sales Support Specialist is responsible for providing comprehensive support to sales staff and customers, ensuring smooth execution of sales processes. This includes managing order processing, maintaining accurate records of invoices and receipts, and liaising with distributors. A key aspect of the role involves monitoring customer receivables and implementing efficient systems for timely payments.
Utilizing data-driven insights, the specialist conducts thorough sales analysis to identify trends, patterns, and areas for improvement. By evaluating sales metrics and KPIs, they assess the effectiveness of sales strategies and initiatives. Additionally, they analyze factors influencing sales fluctuations and generate regular reports and dashboards to communicate sales performance to key stakeholders.
Leveraging technology and analytics tools, the specialist streamlines the sales analysis process to enhance accuracy and drive business success.
Assistant Manager Sales Operations - UNITED MOBILE
(2021-11 - 2023-11)
As a Sales Operations Manager, I ensured accurate and up-to-date sales data, reporting to managers and departments as needed. I managed stock movement for UM's brands, maintained organized records, and provided comprehensive reports to senior management, covering various aspects such as sell-through, inventory, recoveries, aging, and receivables. My close collaboration with the brand team and daily interactions with key stakeholders facilitated smooth stock deliveries and goal achievement.
Additionally, I contributed to financial transparency through detailed financial reports, managed new product introductions in the ERP system, maintained pricing accuracy, prepared incentives, verified payments, and ensured the efficient resolution of daily operational challenges.
Executive Sales & Marketing Services - AJM PHARMA PVT LTD
(2014-11 - 2020-04)
I maintained sales records for various teams, aided in annual target planning, calculated incentives, and ensured the execution of sales orders. Coordinating with field force staff, I managed daily sales and marketing activities, followed up on receivables, and facilitated promotional requisitions. I also handled coordination with various departments, including HR, Administration, and Finance, while bridging field force and regulatory affairs.
My responsibilities encompassed payment confirmation, daily sales reporting, DCR compilation, and research on new medicines, among other tasks assigned by my Line Manager.
Data Entry Operator - GULF INTERNATIONAL DUBAI
(2009-08 - 2012-10)
I managed inbound/outbound deliveries, handled customer inquiries and feedback, prepared credit notes and invoices, and created monthly KPI reports. I also managed petty cash, addressed waste and expired materials, and arranged stock using the weighted average method, ensuring efficient operations and customer satisfaction.
Associate Degree - Accounting & Finance - Virtual University (2024 - 2026)
Intermediate - Computer Science - BAHRIA COLLEGE (2006 - 2008)
Matriculation - Computer Science - CITIZENS PUBLIC SECONDARY SCHOOL (2004 - 2006)
