Muhammad Humza

Passionate and determined junior network engineer carrying experience in designing and implementing IT networks and developed a deep understanding of network infrastructure, typologies and protocols. Detailed oriented thorough knowledge about networking devices and different Generations for mobile communication

Senior Supervisor In Technical Support Engineer - Nova Communication - Islamabad, Pakistan

• Technical Complaints
• Monitor Technical Issue
• Routing Switching
• ONT Configurations
• Solar Wind Monitoring
• Imaster
• Router and Access point Configurations

Technical Support Engineer - FiberLink Pvt Ltd. - Rawalpindi, Pakistan

(2020-10 - 2024-04)

• Technical Complaints
• Monitor Technical Issue
• Routing Switching
• Complaints
• ONT Configurations
• Solar Wind Monitoring

Territory/Field Manager - Kamal Laboratories - Rawalpindi, Pakistan

(2019-09 - 2020-08)

• Production Unit
• Complain

Assistant Patient Coordinator & PR - Maroof International Hospital - Islamabad, Pakistan

(2018-10 - 2019-08)

• Front Desk Inquiry/Information Desk
• Patient Feedback both Verbal and Written
• Registration Desk
• Handling Information Counter
• Making Registrations and maintaining record
• Handling Verbal Complaints of the patients
• Code blue Handling (OPD)
• Protocol Patient Handling
• Updating Information material of department
• Office documentation management

Customer Support Executive - PTCL (Pakistan Telecommunication Company Limited) - Pakistan

(2016-10 - 2018-10)

• Technical Complaints
• Monitor Technical Issue
• Devices Configurations
• Wireless and Wired Network Related Complaints
• Sales
• Incoming And Outgoing Calls

BS - Electronics - Preston University

DAE - Electronics - Lahore Technical Board

Matriculation - Rawalpindi Board