Cloud Engineer & System Administrator - Welthungerhilfe (WHH)
(2023-08)
Provide Basic IT support. Continuously update all software to the latest versions. Test new or upgraded software systems. Record updates in hard and software (inventory). Advise and train Welthungerhilfe staff in electronic data processing. Recommend the purchase of new and upgrading of existing hardware/software components and systems.
- Managing Backup of employee data on multiple mediums like NAS and One Drive.
- Provided technical support and troubleshooting for end-users, resolving issues promptly to maintain productivity.
- Management of network and server infrastructure, performing routine maintenance and updates.
- Install and maintain a local area network (LAN) and (WAN)
- Active Directory (Users, Groups, GPO, AD Connect, DNS, DHCP)
- Microsoft Entra ID (SSO, MFA, Conditional Access, App Registrations)
- Windows Server 2016/2019/2022 Administration
- Microsoft Azure (VMs, Storage, Backup, Site Recovery, IAM)
- Amazon Web Services (EC2, S3, AWS Backup, IAM)
- Backup Solutions (Veeam, Azure Backup, AWS Backup)
- Virtualization (VMware vSphere, Hyper-V)
- PowerShell and Bash Scripting (Preferred)
- Firewall policy design and optimization.
- VPN technologies (IPsec, SSL VPN).
- Manage security platforms such as FortiManager, FortiAnalyzer, FortiClient, FortiSwitch, and FortiAP.
- Prepare documentation, reports, and implementation procedures.
System Officer - Fast University Islamabad
(2016-09 - 2023-08)
- Install & Configure Windows Servers 2012/2016/2019.
- Install& Configure Ubuntu/Debian Servers and Desktop.
- Configuring, troubleshooting of PFSense, Fortinet Firewall.
- Configuration & maintain of DNS, DHCP, Active Directory, ADFS, DFS, clusters.
- Configure, Perform, Monitor, Restore/Recover and Troubleshoot Backups application/Servers & Backup Client, Data and scheduled Backups
- Maintain Network to ensure security and availability to specific users.
- Ensure Network connectivity throughout the company's LAN/WAN infrastructure.
- Maintain Integrity of Network, Server deployment and security.
- Administer Server, Desktop, Computers, Printers, Router, Switches & IP Cameras.
- Maintain and Update Active Directory and related issues.
- Manage DR (Disaster Recovery) and ID management
- Configuration and Maintain Infrastructure of VMware and Middleware (IIS, MS SQL, Antivirus) related to distributed server systems
- Demonstrable technical experience with Cloud VDI operation managing Azure Virtual Desktop / WVD.
- Experience designing the Azure Virtual Desktop architecture
- Experience designing for user identities and profiles
- Experience implementing and managing networking & storage for AVD
- Experience creating managed pooled and personal VDI host pools.
- Experience in managing different types of storages like SAN/NAS and different backup solutions like Veeam/EMC VMAX, VNX.
- Configure Azure to onsite complete solution and data migration.
- Managing technical risks during project delivery, identifying potential risks and resolving the issue in advance.
- Integration and interoperability certification of multi-vendor switching, routing, and firewall equipment.
- Network problem resolution and ongoing technical consulting in support of multi network service internet hosting products and services.
- Manage Antivirus i.e. Kaspersky, McAfee, Symantec
- Installing and setup of a new FortiGate NAT/Routing mode.
- Creating and Configuring VDOM (Virtual Domain).
- Creating and Configuring WAN link load balancing (WAN LLB).
- Creating and Configuring VPN.
- Identify users and restrict access to websites by category.
- Configuring FSSO for single sign-on user access in a Windows AD environment.
- Configuring LDAP authentication for administration/users
- Deployment and Support of Citrix VDA.
- Deployment, Installation, configuration and Support of Citrix Xen server/Hypervisor, Citrix XenApp, Xen Desktop.
- Deployment, Installation, configuration and Support of Citrix Director, Storefront and License server.
Network Administrator - MicroAgility Services
(2014-05 - 2016-09)
- Managed daily operations of network and server infrastructure, ensuring high availability and performance.
- Provided technical support and troubleshooting for end-users, resolving issues promptly to maintain productivity.
- Implemented backup solutions and disaster recovery plans, ensuring data protection and business continuity.
- Developed and maintained comprehensive documentation for IT systems and procedures.
- Maintain and configure a comprehensive CCTV camera solution encompassing approximately 200 cameras.
- Provide IT support to remote users, ensuring seamless connectivity and issue resolution.
- Manage and maintain backups of employee data to ensure data integrity and security.
- Install, configure, and troubleshoot user operating systems, including Windows and Ubuntu.
- Install and configure Windows Server 2016, ensuring optimal performance and reliability.
- Maintain inventory and oversee the purchasing of IT equipment to support organizational needs.
