Muhammad Imran

Proactive system monitoring

Training development and delivery

IT security policy implementation

Compliance with industry regulations

Ticketing system management

Computer setup and configuration standardization

Technical expertise in operating system migration

Data backup and recovery solutions

Network troubleshooting and resolution

Hardware and software configuration documentation

Knowledge sharing and troubleshooting

Customer service skills

Project management

Problem-solving skills

Technical writing

Understanding of data privacy standards

Proficiency in desktop management and remote control technologies

Familiarity with IT service management frameworks

Ability to work in a team environment

Strong communication skills.

iT help desk support engineer

Muscat private hospital oman

Microsoft certified

Ccna certified

Intermediate