Muhammad Mehtab

Experienced and detail-oriented Warehouse In-Charge with strong expertise in inventory management, stock control, goods receiving, dispatch operations, and warehouse supervision. Skilled in coordinating daily warehouse activities, maintaining accurate inventory records, ensuring workplace safety, and leading warehouse teams to achieve operational efficiency. Proven ability to manage loading and unloading operations, monitor stock movements, and maintain high standards of organization and productivity.

Dedicated, reliable, and capable of working in fast-paced environments while ensuring timely delivery and customer satisfaction.

Store In-Charge & inventory management - Ez Bike

(2025-10)

• Monitor stock levels, conduct stock counts, and coordinate with suppliers.
• Ensure the store meets sales targets and maintain high customer satisfaction.
• Organize product displays and maintain store cleanliness. Prepare daily/weekly sales and inventory reports for management.
• Implement loss prevention measures and control shrinkage.
• Handle escalated customer concerns professionally.
• Maintain organized storage areas and ensure compliance with FIFO/FEFO. Generate inventory reports, aging reports, slow-moving/fastmoving item lists.
• Reduce shrinkage by implementing improved tracking and control measures.
• Work with ERP/WMS systems for real-time stock updates.
• Identify demand trends and assist in forecasting and purchase planning.

Recovery Officer - Paisayar Easy Safe Cash Loan

(2024-03 - 2024-09)

• Managed a portfolio of delinquent loan accounts and ensured timely recovery of outstanding balances.
• Conducted regular follow-up calls and visits to customers regarding overdue payments.
• Evaluated customer financial situations and recommended suitable repayment plans.
• Monitored repayment schedules and ensured adherence to agreed payment arrangements.
• Investigated disputed accounts and coordinated with relevant departments for resolution.
• Maintained confidential customer and financial information in accordance with company policies.
• Generated daily, weekly, and monthly recovery reports for management review.
• Updated customer account records and payment histories accurately in company systems.
• Assisted in reducing non-performing loans through proactive recovery strategies.
• Tracked collection performance and implemented actions to improve recovery rates.
• Educated customers about payment obligations and available repayment options.
• Handled customer inquiries and complaints in a professional and timely manner.
• Worked closely with legal and compliance teams on escalated recovery cases.
• Ensured all collection activities complied with organizational and regulatory requirements.
• Supported team objectives by consistently meeting and exceeding recovery targets.
• Demonstrated strong negotiation skills to secure successful payment commitments.
• Built and maintained professional relationships with customers to facilitate account resolution.
• Performed field recovery activities when required to maximize collection.

TeamLead, LastMile - DarazExpress

(2018-06 - 2023-02)

• Supervise daily warehouse operations to ensure efficiency and productivity.
• Lead and motivate warehouse staff to achieve operational targets.
• Coordinate receiving, storage, picking, packing, and dispatch activities.
• Monitor inventory levels and ensure accurate stock control procedures.
• Assign tasks and manage workloads to meet daily deadlines.
• Ensure compliance with workplace health and safety regulations.
• Conduct regular team briefings and provide on-the-job training.
• Monitor employee performance and provide coaching where required.
• Investigate and resolve operational issues in a timely manner.
• Maintain accurate warehouse records and documentation.
• Coordinate with transport and logistics teams to ensure timely deliveries.
• Perform stock counts and assist with inventory audits.
• Ensure warehouse equipment is operated safely and maintained properly.

Diploma - Electronics Technology - Rawalpindi Poly Technic Institute Rawalpindi (2009-06 - 2011-09)

Board of Intermediate and Secondary Education Rawalpindi - Govt Comprehensive High School Rawalpindi (2006-06 - 2008-08)

Certificate - Computer Certificate - Government College of Commerce (2011-06 - 2011-12)