Muhammad Sameer

Date of birth: 22-Feb-1999, Nationality: Pakistani

Talent

KarachiMember since July 11, 2026

Chat-based customer supportCommunicationComputer literacyProblem-solvingLead generationTablet productionBatch documentation

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Chat-based customer supportCommunicationComputer literacyProblem-solvingLead generation

About

Customer Service & Communication: Delivered exceptional chat-based customer support, leveraging strong interpersonal skills and a positive attitude to resolve issues efficiently. Demonstrated excellent communication abilities to maintain clear and professional interactions with clients and colleagues.

Operational Support & Computer Skills: Utilized computer literacy to manage transactions and support daily office operations with accuracy and attention to detail. Applied problem-solving skills developed through Arts education to streamline tasks and enhance workflow efficiency.

Adaptability & Initiative: Committed to transitioning skills toward office support roles such as Office Boy, combining reliability and technical know-how to contribute to organizational productivity. Proactively maintained a clean, organized environment to support seamless office functionality and team collaboration.

Experience

Marketing Intern (chat based) - Scripters - Karachi, Pakistan

(2023-02 - 2024-04)

Conducted research to identify potential leads and target demographics segments for effective outreach campaigns.
Collaborated with Sales team to implement organic marketing strategies on social media to increase sales and promotions that resonated with target audience.
Managed and monitored chat-based interactions with clients to provide timely responses and support, resulting in improved client satisfaction.
Managed google sheet to track lead generation activities, analyze data, and reports on performance to optimize marketing efforts.

Helper at Tablet Production Department - Safe Pharmaceuticals

(2024-11 - 2026-04)

Assisted operators in granulation, compression, and coating processes, ensuring seamless tablet production aligned with GMP standards.
Coordinated preparation and setup of machines, tools, chemicals, and coating solutions to optimize batch readiness.
Facilitated cleaning and maintenance of production equipment and washing areas, upholding rigorous hygiene and safety protocols.
Supported production officers in securing timely BMR signatures and ensured QA officer approval prior to batch initiation, maintaining strict regulatory compliance.