Muhammad Umar

Computer Science graduate with hands-on experience in web development, operations coordination, and B2B technology sales. Currently serving as Training & Development Coordinator at Aptech, managing student e-projects, workshop calendars, records, and monthly reporting. Academically grounded in Agile methodologies, Scrum frameworks, and software project management principles through a BSCS curriculum.

Practical experience managing cross-functional workflows, tracking KPIs, coordinating teams, and delivering client-facing technology solutions. Combines development skills (WordPress, Shopify, PHP, React.js) with operational project coordination experience, positioning well for roles in IT project coordination or junior project management within software delivery teams.

Training & Development Coordinator at Aptech (2026-05 – Present)

• Managed end-to-end lifecycle of student e-projects, coordinating submissions, deadlines, and deliverables with Head Office
• Maintained project records and workshop calendars, aligning schedules across trainers, students, and management
• Compiled monthly progress reports and served as the central coordination point between stakeholders

Rider Operations Executive at Snoonu (2025-12 – 2026-02)

• Managed daily task allocation and performance tracking for 30+ team members, mirroring sprint/task management in Agile teams
• Monitored KPIs and SLA adherence, identifying bottlenecks and resolving blockers as primary escalation point
• Collaborated cross-functionally with support, logistics, and tech teams; reported operational metrics to management

Sales Executive – mPOS Technology at EZ GO Services (2025-07 – 2025-12)

• Managed full B2B sales lifecycle from requirements gathering to solution delivery and client onboarding
• Translated client business needs into technical POS solutions (Clover, PAX A920)
• Maintained a 20+ account pipeline using CRM tools, applying prioritization and backlog-style workload management

WordPress Developer Intern at Inventos Solutions (2024-12 – 2025-02)

• Contributed to Laravel and WordPress client projects within Agile sprints, including daily stand-ups and QA cycles
• Performed QA testing, bug logging, and resolution to support on-time sprint delivery
• Documented bugs and progress; collaborated with senior developers on code reviews

Web Development Trainee at Fugen Services (2024-08 – 2024-10)

• Built foundational skills in HTML, CSS, JavaScript, and WordPress within a structured development team
• Applied UI/UX principles using Figma; collaborated cross-functionally on task handoffs and reviews

Bachelor of Science in Computer Science – Sindh Madressatul Islam University, Karachi (2022-02 – 2026-02)