Muhammad Usman

Warehouse Operations and Fleet Executive with more than five years of experience in warehouse coordination inventory management and logistics operations across B2B and B2C environments. Skilled in stock control receiving and dispatch documentation cycle counting and inventory reconciliation with a consistent record of maintaining inventory accuracy and supporting FIFO-based stock rotation. Experienced in fleet coordination delivery planning and route optimization using WMS and ERP platforms including NetSuite, Cin7, Locus, Power BI and Metabase.

Comfortable supervising teams monitoring KPI performance and coordinating with warehouse transport and supply chain departments to keep operations running smoothly with close attention to warehouse safety and process improvement. Well suited to Warehouse Supervisor, Warehouse Coordinator, Storekeeper, Inventory Controller, Inventory Specialist, Logistics Coordinator and Supply Chain Assistant roles.

Fleet Supervisor - elGrocer by Smiles - Abu Dhabi, UAE

(2023-09 - 2026-06)

Online Grocery Delivery

• Oversaw day-to-day fleet operations, ensuring vehicles departed on schedule and drivers received clear route assignments.
• Planned driver schedules and ensured accurate, timely COD collection across all delivery routes.
• Used the Locus Meta dashboard to monitor deliveries, track routes, and oversee driver activity in real time.
• Worked closely with drivers to resolve on-road issues and maintain smooth, uninterrupted operations.
• Reviewed route performance and implemented adjustments to reduce delays and improve delivery efficiency.
• Preserved accurate records of trips, vehicle usage, delivery updates, and COD amounts to support operational reporting.
• Coordinated closely with warehouse staff on receiving and dispatch documentation to keep stock records aligned with delivery activity.
• Strengthened on-time delivery performance by identifying route bottlenecks early and realigning driver assignments proactively.

Fleet Executive - Emirates Food Industries - Abu Dhabi, UAE

(2022-02 - 2023-07)

• Managed daily fleet operations, positioning vehicles and drivers strategically to ensure on-time deliveries while controlling costs.
• Monitored vehicle utilization, maintenance needs, and fuel consumption, keeping documentation accurate so the fleet operated efficiently with minimal downtime.
• Planned dispatch schedules and identified improved routes, enhancing delivery performance and reducing shipping costs.
• Upheld accurate fleet records, reports, and performance metrics to support management decisions and ensure compliance.
• Coordinated closely with warehouse, logistics, and transport teams to ensure smooth, on-time order fulfillment and customer satisfaction.
• Worked alongside warehouse staff to verify stock levels before loading, helping catch discrepancies early and reduce mismatched or short deliveries.
• Cross-checked dispatch documentation against ERP records to keep inventory data accurate across multiple pickup and drop-off points.

Warehouse Operations Executive - Ismail Industries Pakistan - Punjab, Pakistan

(2017-01 - 2020-12)

• Managed inbound and outbound warehouse operations for a large-scale manufacturing environment, handling high-turnover inventory.
• Executed comprehensive stock reconciliation and verification projects to resolve long-standing inventory discrepancies.
• Developed and sustained accurate warehouse documentation systems, ensuring full traceability of raw materials and finished goods.
• Supervised large-scale loading and dispatch operations, coordinating with external logistics partners to ensure timely supply chain flow.
• Implemented new warehouse reporting processes that increased operational data integrity and reduced monthly reporting time.
• Applied FIFO principles during storage and dispatch to reduce material wastage and maintain product quality.
• Trained and supervised warehouse staff on receiving procedures, stock placement, and safety guidelines.
• Delivered measurable gains in inventory accuracy by introducing structured stock audit routines and tighter documentation controls.
• Liaised with production and procurement teams to align material availability with manufacturing schedules and reduce delays.

Master of Arts - International Relations - The Islamia University of Bahawalpur (2020-01 - 2022-12)

Bachelor of Arts - The Islamia University of Bahawalpur (2015-01 - 2017-12)