Muhammad Usman

Experienced sales professional with a strong track record in customer engagement and exceeding targets. Skilled in web development using HTML, CSS, JavaScript, PHP, and Laravel, with hands-on project work. Combines sales expertise with technical knowledge to support business growth and digital solutions.

Customer Sales Representative - Iflogics-Communication

(2024-05)

• Consistently exceeded sales targets by 20–30% through strategic selling and client-focused solutions.
• Built and maintained strong relationships with key clients, driving repeat business and loyalty.
• Led high-value negotiations and closed complex B2C deals.
• Mentored junior team members, boosting team sales performance and productivity.
• Improved CRM usage and streamlined sales processes for better efficiency.
• Collaborated with marketing and product teams to align sales strategies with business goals.
• Delivered excellent customer service, achieving 95%+ satisfaction and retention rates.
• Represented the company in client meetings and industry events, increasing brand presence.

Matric - Computer Science - Karachi board

Intermediate - Ziauddin board

Software Engineering Diploma - Aptech, Karachi