Muhammad Usman

Accomplished Logistics, Administration, and Operations Manager with over 7 years of experience orchestrating high-level supply chain, facility, and daily business operations. Proven track record in optimizing logistical workflows, managing diverse teams, and implementing administrative frameworks that reduce costs and boost efficiency. Adept at bridging the gap between field operations and executive strategy, ensuring seamless execution across all organizational channels.

Logistic & Operation Manager - Caucasus Auto Import - Sharjah, United Arab Emirates

(2025-01 - 2026-06)

• Oversee day-to-day business operations, identifying bottlenecks and implementing streamlined workflows to improve overall productivity.
• Collaborate with executive leadership to design, develop, and execute operational strategies aligned with long-term business goals.
• Monitor inventory levels, manage stock distribution, and implement strict quality control measures to minimise loss and optimise storage space.
• Manage facility budgets, office supplies, and equipment procurement to keep administrative overhead within targets.

Administration / Warehouse Operations Manager - Best Companion Pet Supplies Trading - Dubai, United Arab Emirates

(2023-05 - 2023-12)

• Enhanced overall operational efficiency by introducing cost-control and process optimisation initiatives.
• Led cross-functional administrative teams, ensuring smooth workflow and timely task completion.
• Developed and implemented effective operational procedures to improve organisational performance.
• Fostered strong internal and external stakeholder relationships to support sustainable business growth.
• Conducted detailed operational analysis to identify process improvements and efficiency opportunities.

Administration / Warehouse Operation Manager - thepetstore.ae - Dubai, United Arab Emirates

(2021-04 - 2023-04)

Cultivated a high-performance work environment through regular team engagement and performance management initiatives. Drove the achievements of organizational KPIs through structured planning and execution of administrative strategies. Coordinated internal communications and organizational initiatives to improve efficiency and alignment. Led administrative teams to ensure consistent delivery of operational objectives.

Customer Services and Administration - United Arab Emirates - Reptilia.ae - United Arab Emirates

(2019-01 - 2021-03)

• Effectively managed multiple administrative responsibilities and operational tasks during high-demand periods.
• Supported onboarding and training of new employees, ensuring smooth integration into organizational processes.
• Maintained comprehensive knowledge of internal procedures and policies to provide accurate administrative support.
• Delivered high-quality internal service, contributing to improved efficiency and employee satisfaction.

UI/UX Graphics Designer - Occess Leading Games Software House - Lahore, Pakistan

(2017-01 - 2018-12)

• Championed new design trends and technologies within the team for ongoing professional development.
• Crafted unique digital assets for increased online engagement.
• Streamlined functionality for improved user satisfaction.
• Conducted user testing to ensure optimal UX and UI design.
• Prioritized tasks effectively whilst managing multiple projects simultaneously.

Social Media Marketing / Graphics Designer - Freelance

(2017-01)

• Designed innovative product packaging and improved brand visibility.
• Developed user-friendly interfaces to enhance user experience.
• Maintained up-to-date knowledge of industry trends and kept designs fresh and relevant.
• Created compelling visuals by understanding client needs.
• Collaborated with the marketing team for a successful product launch.
• Retouched photographs with advanced software tools for a professional finish.
• Participated in client meetings directly and clarified design objectives.

Diploma - Graphics Designing - Occess Gaming Leading (2017-01 - 2017-01)

Diploma - Autocad - Quid-e-Azam Post Graduate College (2016-01 - 2017-01)

High School Diploma - Business Administration - Govt College of Technology (2013-01 - 2016-01)

Matriculation - Computer Science - Govt.

High Secondary

School (2011-01 - 2013-01)