Muhammad Zafar

A versatile and results-driven engineer with 14 years of experience in electrical energy solutions, Fiber optics, networking, security, and telecommunications including 10 years in Saudi Arabia. Demonstrated ability to manage multiple tasks efficiently, collaborates with cross-functional teams, and improves operational processes. Committed to continuous learning and making meaningful contributions to organizational success.

Operation & Service Sales Engineer at Arabian Power Trading Est. KSA (2025-03 – Present)

Managed operations, service delivery, and sales support Engineer for Telecom & Power projects across Saudi Arabia

• Develop and maintain relationships with industrial, telecom, utility, or infrastructure customers.
• Promote operation, maintenance, and service contracts.
• Project planning and execution.
• Vendor and contractor management.
• Coordinating with field teams and subcontractors to ensure quality assurance and compliance with SEC and consultant standards.
• Managing Fiber route documentation and fault rectification procedures.
• Using EXFO and AFL testing equipment and analyzing test results with related software.
• Supervising testing activities on major infrastructure projects under NEOM and Vision 2030 initiatives.
• Supervising installation, splicing, and testing of ODN (Optical Distribution Network) for FTTH projects.
• Conducting OTDR trace analysis to detect splicing losses and connector issues.
• Preparing daily progress reports and fiber testing documentation for third-party audits.
• Enforcing quality control through OTDR, Power Meter, and other fiber optic testing tools.
• Supervising the implementation of optical fiber infrastructure, including trenching, ducting, cable pulling, splicing, and termination.
• Leading cross-functional teams of engineers, technicians, and field supervisors across multiple regions.

Operation & Service Sales Engineer at LARSEN & TOUBRO LLC - Alternative Solutions Co. (A subsidiary of Zahid Tractor-CATERPILLAR) (2011-05 – 2021-05)

• Experienced in technical support, and troubleshooting of EMCP Control Panels.
• Skilled in voltage and frequency adjustment using hardware, as well as CDVR, ET (Electronic Technician), ECM, and EMCP software to meet customer requirements.
• King Abdullah Economic City, Saudi Arabia — successfully completed 4 x HAJJ Arafat projects.
• Benchmark Jeddah & Riyadh Season events, King Salman Armed Forces Hospital, Tabuk.
• Successfully installed 250 GPS devices, including updating their programming and software.
• Provided technical support and conducted load testing using load banks.
• Prepared quotations, purchase orders, ATS documents, and updated customer records on a weekly basis for walk-in and visiting customers.
• Developed and maintained strong relationships with key clients by delivering outstanding customer service.

Technical Sales Manager at Maxell Power Private Ltd. (2023-10 – 2024-09)

Served as Technical Manager with responsibilities including:

• Overseeing technical requirements prior to project initiation.
• Managing deployment and supervision of ongoing projects.
• Providing Testing training and support.
• Successfully handing over completed projects, ensuring all deliverables met client expectations and complied with relevant standards.

Senior Technical Executive at Mobiserve Pakistan Solar (2022-10 – 2023-10)

Worked as Technical Manager for residential, commercial and Industrial Hybrid and On-Grid Solar Systems solution according to client's requirement.

• To do initial meeting on Leads generated or assigned by department
• Techno-commercial negotiations with client to win the Project.
• Apart from executive job, supporting as a trainee to juniors in my team in their meetings
• Travel to different areas in my region to proliferate business.

Assistant Manager at SkyElectric Pvt. Ltd (2021-09 – 2022-04)

Worked as Technical Assistant Manager for residential, commercial and Industrial Hybrid and On-Grid Solar Systems solution according to client's requirement.

• Performed techno-commercial negotiations with clients, balancing technical feasibility and cost-effectiveness to secure project contracts.
• Conducted initial client consultations to evaluate technical and commercial requirements for solar power systems, based on leads generated by the tele-sales department.
• Keep tracking of all Leads and Opportunities on Sales Force.
• Techno-commercial negotiations with client to win the Project.
• Apart from working on my Sales Target, I have to help Business Development Officer and Trainee as well in my team in their meetings
• Travel to different areas in my region to proliferate business

B.E in Electrical/Electronic Engineering – Dawood University of Engineering & Technology (2004 – 2008)