Muhammad Zafar

Looking for a challenging environment where I can deploy all my expertise, my professional knowledge, my experience, my enthusiasm at its optimal level, where performance and loyalty makes the difference. Where I can prove my leadership qualities through performance and smart work.

Service Quality Consultant - Meezan Bank Limited - Faisalabad Region

(2022-06 - 2026-03)

• Visits of all assigned branches of Meezan Bank Faisalabad Region
• Monitoring of compliance of internal and external SOPs/Policies
• Ensuring conducing working environment in branches
• Performing role as intermediary between branches and Head Office
• Ensuring implementation of Head office instructions in branches

Service Partner - United Bank Limited - Faisalabad Region

(2026-03)

• Perform Visits of Assigned Branches to Assess Service Standards
• Monitoring and Reporting of Branch Visit Observations and KSI's
• Perform Mystery Calls
• Performing Role for Better Customer Experience
• Ensuring implementation of Head office instructions in branches

MS Management - Management - University of Agriculture, Faisalabad (2020)

M.COM - Commerce - University of Sargodha (2017)