Muhammad Zayed
Junior AI Automation Engineer | AI Agent Developer | Workflow Automation | Generative AI | LLM & RAG Applications
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About
Junior AI Automation Engineer with a hands-on portfolio of AI agents, RAG systems, and business process automation, built using tools including n8n, Google Gemini, and Supabase (pgvector). Skilled in AI workflow design, prompt engineering, and API integrations, with one year of business leadership experience managing teams of 10–15 employees and client relationships. My experience managing business operations inspired my transition into AI-driven business process automation.
Bachelor of Science in Software Engineering, SZABIST University.
Experience
Business Owner – Customer Support Operations at Self-Employed (2023-01 – 2024-12)
- Owned and managed a customer support business, leading a team of 10–15 employees across daily operations
- Managed client relationships, performance monitoring, and operational decision-making across the team
- Built stakeholder management and communication skills that carry directly into client-facing AI automation work
Education
Bachelor of Science in Software Engineering (BSSE) in Software Engineering – SZABIST University (2026-09)
