Askari Bank Ltd 1997- 2023
Branch Banking Operations
Ensured effective implementation of branch banking processes in accordance with the directives and SOPs. Ensured timely and effective customer relationship at all times
Incharge Customer Accounts Maintenance
- Supervision of Maintenance and subsequent changes in CIFs and accounts and assisting sub-ordinate staff for guidance / corrective measures
- Checking of Documents received in lieu of discrepancies
- Provision of Guidance to branches for obtaining documentation for different types of accounts and subsequent maintenance
- Review system reports with respect to Analysis for smooth working and analyzing system & human development requirements
- Liaison with different stakeholders for clarification
- Conduct system review to access gaps and violations especially related to Documentary requirements and system behavior
- Supports Head CPU to plan, design and implement internal controls and practices
- Train staff with respect to documentary requirements for account opening, maintenance, internal controls and different processes
Investigations/Inquiries/Analysis
- Carry out Internal investigations/inquiries & collect evidence and reported to higher office for conducting special Audit
- Capturing Malpractices in Account opening & reporting to higher Office for detailed enquiry & policy formulation
- Drafting and reporting of specialized cases in terms of Account opening documentation
System Review & Preparing Development:
- Review of Access controls, application security, suggested development in the shape of BRD & CRF for system development and managing daily work systematically for effective and efficient working
- Analysis of control weaknesses associated with Information Technology and suggests remedial controls.
ALLIED Bank Limited – 1994 – 1997
Acted as General banking Officer with experience of Front Office and the Back office Management. Whilst working in Front Office Branch Banking Operations
- Account Opening Procedures (LCY, FCY) & Account opening and verification through CPU of Bank & Updating customers record
- Clearing (IBC, OBC) Clearing Operations and Balancing
- Online Transfer entries checking
- Inter Branch entries settlement
- ATM disputed entries settlement includes ATM Transactions Claims, cash retractions in ATM & captured ATM Cards handling
- Lockers issuance, Operations, Balancing of lockers key Deposit, keys of remaining lockers, lockers rent recovery and break opening of lockers and MIS reporting of Lockers
- Tax Deduction upon payment of expanses &depositing it with SBP on regular basis
- Cash requisition & depositing with Bank’s treasury
- Managing branches of the assigned area, providing support and guidance to branches with respect to clearing, account opening etc.
In addition i have attended courses on AML /CFT regulations, KYC, Auditing Banking Operations conducted by different offices and number of soft skill courses.