Director Sales – Marketing and Selling - MASARAT GROUP
(2022-10)
- Developed and executed dynamic sales strategies, achieving a 30% year-over-year increase in revenue and consistently surpassing organizational targets.
- Cultivated high-value client relationships, driving a 25% rise in repeat business through exceptional service delivery and tailored solutions.
- Drafted comprehensive sales reports and presented key insights to leadership.
- Led the design and implementation of employee training programs, enhancing team productivity and boosting sales efficiency by 40%.
- Conducted in-depth market analysis to refine pricing strategies and identify growth opportunities, resulting in a 20% expansion of the customer base.
- Conduct Business Activity at Pakistan Travel Mart in Karachi & Islamabad.
Customer Support and Operations Manager – Marketing and Selling - EMENAC INCORPORATION PRIVATE LIMITED
(2021-11 - 2022-10)
- Oversaw daily operations, ensuring timely resolution of customer queries and complaints.
- Improved customer retention and satisfaction through exceptional service delivery.
- Developed and implemented workflows to streamline complaint management and refunds.
- Supervised teams to achieve organizational goals and maintain high service standards.
Selling and Distribution Manager – Marketing and Selling - BLESSED ENTERPRISES
(2019-09 - 2020-07)
- Managed franchise targets, ensuring alignment with corporate policies and goals.
- Delivered training to staff on business policies, enhancing team productivity.
- Established and maintained strong client relationships to drive sales growth.
- Collaborated with senior leadership to develop strategies for revenue optimization.
- Championed cross-functional collaboration between sales, marketing, and operations teams to ensure seamless execution of strategic initiatives.
- Developed and executed promotional campaigns, boosting customer engagement and achieving a 30% increase in brand visibility.
Assistant Manager Sales – Marketing and Selling - YUGO.PK
(2018-09 - 2019-03)
- Handled client inquiries and converted them into bookings to boost sales.
- Coordinated with hotel vendors and agents to fulfill client requirements effectively.
- Developed promotional packages to increase group bookings and event hosting.
- Maintained updated knowledge of market trends to meet client needs proactively.
Assistant Manager Sales – Marketing and Selling - MEEZAB GROUP
(2017-09 - 2018-08)
- Strengthened relationships with hotel vendors and B2B agents, increasing profitability.
- Conducted market research to identify new business opportunities.
- Designed special packages for group bookings, enhancing occupancy rates.
- Ensured seamless collaboration between clients and vendors to deliver exceptional service.
Reservation and Ticketing Officer – Marketing and Selling - KARWAN-E-GHAFOOR
(2015-10 - 2017-08)
- Developed annual ticket sales plans and monitored progress against targets.
- Promoted events and increased attendance through strategic marketing efforts.
- Established group sales relationships to optimize revenue streams.
- Maintained accurate financial records for ticketing and sales activities.
Marketing Manager – Marketing and Selling - ITTFAQ TRAVEL AND TOURISM
(2009-04 - 2015-08)
- Marketed and sold travel packages to diverse clientele.
- Managed budgets, financial records, and operational workflows efficiently.
- Liaised with airlines and hotels to ensure seamless booking and scheduling.
- Monitored market trends and competitor activity to maintain competitive rates.
