Mujtaba Mohsin 008

Motivated Computer Science student with a CGPA of 3.42, offering a solid foundation in programming, database management, and web development gained through academic and personal projects. Combines hands-on technical project experience with a customer-facing professional background, bringing strong communication, problem-solving, and adaptability to any team. Seeking an internship or entry-level role to contribute to impactful projects and grow as a developer.

Customer Representative - MindBridge

(2021-01 - 2021-05)

• Supported Careem riders and drivers on the Hala Care campaign, resolving both technical and service-related issues via calls and chats
• Diagnosed and resolved problems across two distinct user types, adapting communication style to each
• Maintained accuracy and professionalism while meeting strict service-level agreements (SLAs) in a high-volume, fast-paced environment

Customer Representative - Abacus

(2021-07 - 2021-11)

• Continued supporting the Careem Hala Care campaign, resolving rider and driver issues via calls and chats
• Built strong problem-solving and analytical habits by handling a wide range of issue types daily
• Strengthened communication and conflict-resolution skills in a metrics-driven support environment

Bachelor of Science - Computer Science - Superior University (2024 - 2028)

Intermediate - Computer Sciences - Punjab Group of Colleges (2020 - 2022)

Matric - Quaid-e-Azam Divisional Public School (2018 - 2020)