Officer SBP Schemes & Reporting - MCB LTD - Agriculture Credit Division Lahore
(2026-05)
- Ensure timely collection of required data and information from business areas foe preparation of various monthly and quarterly reports by coordinating with relevant stakeholders, ensure data integrity and adhering to reporting deadlines.
- Assist in preparing, formatting and downloading / retrieval of data to ensure full compliance with SBP standard formats for routine submissions to the Data Acquisition Portal (DAP). The process includes transforming and validating data supporting seamless submission processes in adherence to prescribed deadlines and regulatory requirements.
- Handling of customers' request on PM portal regarding different SBP schemes and sharing of the loan applications with respective business areas for timely decision of loan requests.
Officer Credit Operations Analytics Unit - Bank Alfalah LTD - Consumer Head Office Lahore
(2022-05 - 2026-05)
- Processing and monitoring of CFG Secured and Unsecured delinquent Portfolio settlements, proposed by Collections, Recovery.
- To validate and scrutinize the system financials and documentation of Consumer loans at the time of settlement offer letter issuance.
- Monitoring of settled portfolio of the bank and to ensure timely closure / reversal of mark-up and other charges through respective Operations teams as per policy.
- Tracking comprehensive Settlement Approvals MIS as well as offered settlements portfolio of CFG waiver proposals.
- Manage all back office processes & operations related to Cash handling unit and monitoring of inventory , cash activities and reporting on daily basis.
- Ensure that cash vault is properly handled, register and MIS maintained, cross checked, reviewed from concern manager on monthly basis
- Backup of all MISs in server and end to end Data Archiving to warehouse for Audit.
- To maintained and report all activites MIS, reports, Support dashboards of operational activites for record & audit purpose.
- Ensure timely flow of daily, weekly, monthly / quarterly MIS's / Trackers and truly reporting of financial waivers.
- To maintain an effective incident monitoring system in all operational activites to reduce incidents.
- Ensure that all exceptions raised by Internal Audit related to respective product(s) resolved within the time frame assigned by Internal Audit.
Phone Banking Officer - Fulcrum (Designated In Habib Bank Limited)
(2021-09 - 2022-05)
- Managing all queries and complaints raised by customers and resolving in given tat.
- Activtion/Deactivation of Debit Cards/Credit Cards
- Ordering of new Debit Cards/Credit Cards and cheque books via Eforms.
- Blocking of cheques as per request of customers
- Enhancing limit of Credit Cards and enabling of Debit Cards/Credit Cards for international transaction with cooperation of authorization department.
- Managing all critical complains with full resposibilty and timely.
Cash Officer - CMS (Designated In United Bank Limited)
(2020-03 - 2021-04)
- Cash Handling.
- Sorting Machine Operating.
- ATM replenishment.