Nadia Fidda
BS software engineering
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About
I am a dedicated and results-driven graduate in BS Software Engineering, with a strong passion for technology and problem-solving. I possess a solid foundation in software development, programming, and system analysis, along with the ability to quickly adapt to new tools and technologies. Known for my strong work ethic, responsibility, and adaptability, I thrive in both independent and team-based environments.
I approach challenges with a solution-oriented mindset and remain committed to delivering high-quality results, even under limited resources or tight deadlines. I am highly motivated to continuously learn and grow in the field of software engineering, aiming to contribute effectively to innovative projects while enhancing my technical and professional skills.
Experience
Call Center Representative at IBN Trucking Company
Managed inbound and outbound calls with clients and drivers in a professional manner
- Managed inbound and outbound calls with clients and drivers in a professional manner
- Coordinated shipment updates and ensured timely communication
- Maintained accurate call records and customer information
- Resolved customer queries efficiently while maintaining service quality
Call Center Representative / Dispatcher at Dispatch 360 Company
Handled dispatch operations and coordinated with drivers for load assignments
- Handled dispatch operations and coordinated with drivers for load assignments
- Maintained real-time communication to ensure smooth logistics operations
- Managed scheduling and tracking of shipments
- Provided customer support and resolved operational issues promptly
Game Developer (Intern/Junior Level) at Innovative Goals
Assisted in game development projects using modern development tools
- Assisted in game development projects using modern development tools
- Worked on gameplay mechanics, debugging, and testing
- Collaborated with team members to improve user experience and performance
- Participated in design discussions and implementation of game features
Junior Developer at WebEx Software House
Supported development of web/software applications
- Supported development of web/software applications
- Assisted in coding, debugging, and testing processes
- Worked with senior developers to implement new features
- Maintained and updated existing systems for improved performance
Education
BS in Software Engineering – The Islamia University of Bahawalpur (2022 – 2026)
F.Sc – Board of Intermediate and Secondary System Multan (2019 – 2021)
Matriculation in Science – Board of Intermediate and Secondary Education Multan (2017 – 2019)
