Nadia Fidda

I am a dedicated and results-driven graduate in BS Software Engineering, with a strong passion for technology and problem-solving. I possess a solid foundation in software development, programming, and system analysis, along with the ability to quickly adapt to new tools and technologies. Known for my strong work ethic, responsibility, and adaptability, I thrive in both independent and team-based environments.

I approach challenges with a solution-oriented mindset and remain committed to delivering high-quality results, even under limited resources or tight deadlines. I am highly motivated to continuously learn and grow in the field of software engineering, aiming to contribute effectively to innovative projects while enhancing my technical and professional skills.

Call Center Representative at IBN Trucking Company

Managed inbound and outbound calls with clients and drivers in a professional manner

• Managed inbound and outbound calls with clients and drivers in a professional manner
• Coordinated shipment updates and ensured timely communication
• Maintained accurate call records and customer information
• Resolved customer queries efficiently while maintaining service quality

Call Center Representative / Dispatcher at Dispatch 360 Company

Handled dispatch operations and coordinated with drivers for load assignments

• Handled dispatch operations and coordinated with drivers for load assignments
• Maintained real-time communication to ensure smooth logistics operations
• Managed scheduling and tracking of shipments
• Provided customer support and resolved operational issues promptly

Game Developer (Intern/Junior Level) at Innovative Goals

Assisted in game development projects using modern development tools

• Assisted in game development projects using modern development tools
• Worked on gameplay mechanics, debugging, and testing
• Collaborated with team members to improve user experience and performance
• Participated in design discussions and implementation of game features

Junior Developer at WebEx Software House

Supported development of web/software applications

• Supported development of web/software applications
• Assisted in coding, debugging, and testing processes
• Worked with senior developers to implement new features
• Maintained and updated existing systems for improved performance

BS in Software Engineering – The Islamia University of Bahawalpur (2022 – 2026)

F.Sc – Board of Intermediate and Secondary System Multan (2019 – 2021)

Matriculation in Science – Board of Intermediate and Secondary Education Multan (2017 – 2019)