Virtual Medical Assistant - caresync health
(2024-01)
Working as a Virtual Medical Assistant for 1 year (on TalkEHR). Conduct the initial patient consultation via Google Meet video call. Once the patient arrives, the front desk seats them in a consultation room where I review their history with them on video.
- Take detailed patient history, including: Present history of current condition, Chronic condition details, Social, family, and surgical history
- Conduct assessments, including: Cognitive assessment test (brain check), GAD7 test, PHQ9 test, Frat test
- Medication Reconciliation: expertise in medication reconciliation
- Care Plan Development: creating plans of care, medical history, of current condition
- Lab and Imaging Test Management: adding and managing lab and imaging tests
- Raffael Integration: reviewing patient data, sending relevant information
- Insurance verification: Verified patient insurance eligibility, benefits, and coverage details prior to appointments to confirm copays, deductibles, and covered services/facilities
- Prior authorization: Created and submitted prior authorization requests to insurance providers for physiotherapy treatments, tracked approvals, and coordinated with insurers to reduce treatment delays
- Communication Skills: patient communications, care coordination with healthcare team
Clinical Physiotherapy Intern - SEHAT MEDICAL COMPLEX
(2024-09 - 2025-04)
Assist in physical evaluation and documentation under supervision. Observe and support treatment sessions involving a variety of musculoskeletal and orthopaedic conditions, gaining practical exposure to patient handling, therapy planning, and basic application of modalities under the guidance of licensed physiotherapists.
- Help implement individualised exercise plans designed by supervisors
- Learn usage of rehabilitation equipment (e.g., TENS, ultrasound, IFT, EMS)
- Observe manual therapy techniques (mobilization, cupping, dry needling, etc.)
- Participate in postural, gait, and functional assessments
- Support patient education regarding injury prevention and basic care routines
- Maintain hygiene and cleanliness of treatment area and equipment
- Attend case discussions, workshops, and training sessions
- Maintain logbook of learning and patient interactions for academic evaluation
- Follow guidance from clinical supervisor and adhere to professional conduct
- Gain hands-on experience with advanced pediatric rehabilitation setups, including modalities and equipment such as gymballs, CME boxes, spider cage, hammock swing, parallel bars, bosu ball, wobble board, and weighted blanket
Clinical Physiotherapy Intern - SIR GANGA RAM HOSPITAL LAHORE - Lahore
(2023-09 - 2024-01)
Gained supervised clinical exposure across multiple departments including indoor wards, surgical, pulmonary, neuro, pediatrics, and gynecology wards.
- Assisted in patient assessment and rehabilitation planning under the supervision of licensed physiotherapists
- Observed and supported physiotherapy interventions for postoperative, neurological, and respiratory patients
- Participated in bedside physiotherapy for bedridden and post-surgical cases to prevent complications and promote mobility
- Developed understanding of multidisciplinary coordination in patient care and inter-ward communication
- Maintained clinical logs and ensured compliance with hygiene, safety, and ethical practices during patient handling
Clinical Physiotherapy Intern - MANSOORAH HOSPITAL LAHORE - Lahore
(2023-06 - 2024-08)
Gained exposure to advanced musculoskeletal rehabilitation techniques in an OPD setting.
- Shadowed experienced physiotherapists in neuro, pediatric, and MSK units to understand diverse patient profiles and treatment approaches
- Attended clinical briefings and therapy sessions to enhance understanding of assessment tools and rehabilitation strategies
- Learned about age-specific therapy adaptations, especially for pediatric and geriatric neuro patients
- Observed interdepartmental collaboration and referral processes between neuro, MSK, and pediatric units
- Engaged in supervised observation of therapy outcomes to understand goal setting and progression tracking
- Participated in patient case discussions and reviewed therapy documentation protocols
- Assisted in the application of therapeutic modalities such as shockwave therapy, infrared radiation, therapeutic ultrasound, mechanical traction, and shortwave diathermy
- Observed the integration of electrotherapy with manual therapy protocols for pain management and functional recovery
- Supported clinicians in preparing patients and equipment setup for modality-based treatments
- Developed understanding of contraindications, treatment parameters, and patient response monitoring for each device
- Followed patient progress under supervision to understand treatment effectiveness
Clinical Physiotherapy Intern - UOL TEACHING HOSPITAL
(2023-06 - 2024-08)
- Shadowed experienced physiotherapists in neuro, pediatric, and MSK units to understand diverse patient profiles and treatment approaches
- Attended clinical briefings and therapy sessions to enhance understanding of assessment tools and rehabilitation strategies
- Learned about age-specific therapy adaptations, especially for pediatric and geriatric neuro patients
- Observed interdepartmental collaboration and referral processes between neuro, MSK, and pediatric units
- Engaged in supervised observation of therapy outcomes to understand goal setting and progression tracking
- Participated in patient case discussions and reviewed therapy documentation protocols
