Nimra Khalid

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership.

Offering these skills and strong work ethic. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Office Coordinator - Century21, I8 Markaz

(2023-01)

• Tracked records, filed documents, and maintained communication between clients to manage office activities.
• Participated in workshops and in-service meetings to enhance personal growth and professional development.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Efficiently supervised filing, sorting and handling incoming and outgoing mail.

Front Desk Officer - Abdullah City, DHA 2

(2022-04 - 2022-12)

• Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Communicated directly with customers and partners to build strong business networks and relationships.
• Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
• Generated revenue growth by developing and executing targeted sales strategies to expand market share.
• Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.

Business Development Executive - AM Enterprise, Behria Town Phase 7

(2021-07 - 2022-02)

• Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
• Generated revenue growth by developing and executing targeted sales strategies to expand market share.
• Increased client base by identifying and pursuing new business opportunities through market research and networking.

Front Desk Coordinator - Mir Enterprises, Behria Town Phase 7

(2020-11 - 2021-06)

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Kept accounts in balance and ran daily reports to verify totals.
• Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
• Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
• Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.

Receptionist - Hexa Holdings, Behria Town Phase 7

(2020-02 - 2020-09)

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Managed multiple tasks and met time-sensitive deadlines.

Brand Ambassador - Unilever Pakistan, Islamabad, Pakistan

(2018-09 - 2019-12)

• Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
• Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
• Educated consumers about product benefits, leading to increased interest and sales conversions.
• Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
• Showed understanding of customer's personal style and preferences when offering product advice.
• Communicated product information with confidence and educated consumers about company.

Matriculation - Islamabad Model School

Intermediate - Government Degree College - Rawalpindi, Punjab, Pakistan

Bachelor of Arts - Marketing - AIOU - Islamabad, Pakistan (2021)