Office Coordinator - Century21, I8 Markaz
(2023-01)
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
Front Desk Officer - Abdullah City, DHA 2
(2022-04 - 2022-12)
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
- Generated revenue growth by developing and executing targeted sales strategies to expand market share.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
Business Development Executive - AM Enterprise, Behria Town Phase 7
(2021-07 - 2022-02)
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
- Generated revenue growth by developing and executing targeted sales strategies to expand market share.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
Front Desk Coordinator - Mir Enterprises, Behria Town Phase 7
(2020-11 - 2021-06)
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Kept accounts in balance and ran daily reports to verify totals.
- Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
- Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
- Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
Receptionist - Hexa Holdings, Behria Town Phase 7
(2020-02 - 2020-09)
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
Brand Ambassador - Unilever Pakistan, Islamabad, Pakistan
(2018-09 - 2019-12)
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Communicated product information with confidence and educated consumers about company.
