Nimra Tariq

My objective is to be sincere in my profession and to achieve the highest progress in my field, while also excelling in my work. To complete the challenges in the organization with confidence, skills, abilities and hard work to achieve the position of professional satisfaction

CSR Agent - Mindbridge

(2023-12 - 2024-10)

• Formulating assignments in accordance with prescribed specifications.
• Editing assignments to ensure that they are accurate and well-presented.
• Liaising with the line manager to clarify assignment-related expectations, as needed.
• Submitting completed assignments in the stipulated format.

Taxi Booking Operator - Supports solution hub

(2024-10)

• Handle inbound/outbound calls politely and professionally.
• Book and schedule appointments accurately in the system.
• Enter and update customer details in CRM (GDPR compliant).
• Provide basic information and assist customers with queries.
• Confirm, reschedule, or cancel bookings as needed.
• Follow scripts, quality standards, and campaign compliance rules.
• Prepare daily booking reports and update call outcomes.
• Meet booking targets and maintain good call quality.

BS - IT - Virtual University

Intermediate - Women Degree College

Matriculation - Kips School