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Noor Afsha

Call Center Professional

Talent
Pakistan, KarachiMember since September 9, 2026
Active ListeningCustomer Relationship Management (CRM)Verbal CommunicationProblem ResolutionData EntryTechnical Support BasicsConflict ManagementMulti-tasking
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Active ListeningCustomer Relationship Management (CRM)Verbal CommunicationProblem ResolutionData Entry

About

As a results-oriented professional, I am seeking an opportunity to leverage my excellent communication and interpersonal skills in a challenging call center role. I have a genuine passion for customer service and problem-solving, and I am committed to delivering exceptional customer experiences. I aim to grow professionally within a customer service focused organization.

Experience

Customer Facing Roles

3 Years Experience in Customer Facing Roles (e.g., in a retail or administrative role, or leveraging transferable teaching skills)

  • Successfully managed customer interactions and resolved inquiries.

Customer Service Training Program - Local Center

Completed intensive Customer Service Training Program (e.g., at a local center)

  • Gained expertise in communication techniques, problem-solving, and CRM software basics.

Education

Intermediate - Government Degree College for Women

IT Course - CIT + DIT + Coding (Continue)

Skills

Call Center Professional

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