Noor Fatima

I am a motivated and detail-oriented professional with a Bachelor's degree in English Literature and Linguistics and a Bachelor of Education (B.Ed.). My academic background has strengthened my communication, interpersonal, and problem-solving skills, enabling me to interact confidently with people from diverse backgrounds.

I have experience in language editing, transcription, content writing, and customer-focused communication, which has helped me develop active listening, patience, and attention to detail. I am comfortable handling inquiries, resolving concerns professionally, and maintaining a positive customer experience.

I am a quick learner, adaptable to new systems and technologies, and committed to delivering excellent customer service. I enjoy working in team-oriented environments and remain calm under pressure while managing multiple tasks efficiently. I am eager to contribute my communication skills, professionalism, and dedication as a Call Centre Representative while continuing to grow within the organization.

Serving as an English lecturer in Government Higher Secondary School, Mananwala.

STI (School Teacher Intern) at Government Higher Secondary School (2026 – Present)

Serving as an English lecturer in Government Higher Secondary School, Mananwala.

English Language Tutor at Preply (2026 – Present)

English Language Tutor at Preply, delivering personalized online lessons focused on improving conversational fluency, pronunciation, and confidence.

Home Tutor at Home Tutor

Improved the annual examination scores of elementary students from Kamil Foundation and Allied School by nearly 40 percent through two years of dedicated home tutoring.

BS in English Literature and Linguistics – GOVERNMENT COLLEGE UNIVERSITY (2021 – 2025)

Intermediate in Pre-Medical – GOVERNMENT HIGHER SECONDARY SCHOOL (2019 – 2021)