Nosheen Saqib

A motivated and creative individual with experience in customer support as a Call Center Representative and a growing passion for graphic designing. Skilled in Canva and Adobe Illustrator, with the ability to create social media posts, basic designs, and visual content. A quick learner, responsible, and eager to grow in a professional environment.

Graphic Designer / Media Assistant at Mature Resources Global Technologies (MRGT) (2025-01 – Present)

• Designed social media posts, banners, and promotional content using Canva and Adobe Illustrator
• Edited short promotional and awareness videos using Canva and CapCut
• Created vector-based designs and layouts using Adobe Illustrator
• Worked on visual designs and basic photo editing using Adobe Photoshop
• Developed marketing materials for trainings, events, and awareness campaigns
• Coordinated with the team to ensure brand consistency and design quality.

Call Center Representative (CSR) at Previous Call Center (2024-01 – 2025-12)

• Handled inbound and outbound customer calls professionally
• Assisted customers with customer queries, complaints, and service information
• Maintained call records and followed communication standards
• Improved communication, confidence, and customer handling skills

Intermediate in Computer Science – Concordia College (2021-01 – 2023-12)