Nouman Khan

Motivated and customer-focused professional with 3 months of experience as a Customer Relations Officer (CRO) at Abacus Consulting. Skilled in customer service, communication, problem-solving, and computer operations. A quick learner with a positive attitude, comfortable handling calls, learning scripts, and utilizing systems to deliver excellent customer experiences and contribute effectively to team performance targets.

Customer Relations Officer (CRO) - Abacus Consulting

• Handled customer inquiries professionally through calls and maintained service excellence.
• Assisted customers with complaints and provided timely, efficient solutions while handling conflicts calmly.
• Maintained accurate customer records and followed company SOPs and quality standards.
• Worked efficiently in a fast-paced customer service environment to achieve high customer satisfaction.

BBIT - Bachelor of Business and Information Technology - Virtual University, Lahore

Intermediate - ICS - Shalimar College, Lahore (2024 - 2025)

Matriculation - P.R. Boys High School, Lahore (2022 - 2024)