Nx Gen Solutions

I am an Ai/ ML engineer with strong command in frames works like pytorch/ hugging face as well as ray.io

Csr agent wlmart voice - Ibex - Karachi, Sindh, Pakistan

(2024-11 - 2025-06)

• I Worked as a Customer Service Representative, managing warranty claims and providing assistance to senior citizens and patients.
• Demonstrated strong communication skills while addressing inquiries and resolving issues.
• Delivered compassionate support, ensuring customer satisfaction and maintaining a high level of professionalism.

Software engineer - Freelance - Freelancer

(2024-03 - 2024-10)

• Automated repetitive workflows, reducing manual effort by 40% and improving efficiency.
• Built ETL pipelines using Python (Pandas, BeautifulSoup, Selenium) to extract, clean, and structure unstructured data.

Backend developer/ distributed computing engineer - Planck - Karachi, Sindh, Pakistan

(2023-09 - 2024-02)

• Developed scalable distributed data pipelines with Ray.io (serve, train, tune clusters) for large-scale computation.
• Deployed Hugging Face NLP models and PyTorch ML workflows to process and analyze large datasets.
• Optimized training/inference pipelines, reducing compute costs by 25%

MERN stack developer - Solulab - Karachi, Sindh Pakistan

(2022-09 - 2023-08)

• Designed interactive dashboards with React.js and Next.js to visualize business and user data.
• Partnered with backend engineers to integrate API-driven analytics and reporting features into client applications.
• Analyzed usage data to identify patterns and improve UI/UX decisions, resulting in measurable engagement increases.

MERN stack intern - Qavi technologies - Karachi, Sindh Pakistan

(2022-02 - 2022-06)

• Learned the fundamentals of Python for data analysis, including NumPy and Pandas.
• Assisted senior team members with data preprocessing and cleaning, ensuring datasets were structured for usability.
• Conducted basic exploratory data analysis (EDA) to identify trends and insights in small-scale projects.

Bachelor of computer science (BsCS) - computer science - Bahria university (2019 - 2022)