Oswin Joseph

Dedicated and results-oriented professional with hands-on experience in the BPO, vehicle sales, call center, and software house industries. Strong background in customer service, sales, communication, and team coordination. Recognized for maintaining professional client relationships, achieving performance goals, and delivering excellent customer support in fast-paced work environments.

Customer Sales Representative - Mars BPO

19 Months Experience

• Consistently achieved sales and productivity targets through effective communication and customer engagement.
• Responded to customer inquiries professionally while providing high-quality support and assistance.
• Collaborated with team members to improve customer satisfaction and overall operational performance.
• Maintained positive client relationships and resolved customer concerns efficiently.

Sales Executive - ICM Japan

• Assisted customers with product details, inquiries, and sales-related support.
• Supported daily business operations while maintaining professional communication with clients.
• Developed strong customer relationships to increase sales opportunities and client satisfaction.
• Contributed to team success by helping achieve company sales objectives.

Intermediate Qualification (2019 - 2021)