Owais Imran

Assisted in managing and optimizing online store operations to ensure smooth order processing and customer satisfaction. Conducted market research and competitive analysis to enhance product offerings and pricing strategies. Collaborated with cross-functional teams to design and execute e-commerce marketing campaigns.

MTO-MANAGEMENT TRAINEE OFFICER at IBERIANZS PRIVATE LIMITED (2024-11 – Present)

• Assisted in managing and optimizing online store operations to ensure smooth order processing and customer satisfaction.
• Conducted market research and competitive analysis to enhance product offerings and pricing strategies.
• Collaborated with cross-functional teams to design and execute e-commerce marketing campaigns.
• Monitored website performance, resolved technical issues, and improved user experience.
• Utilized analytics tools to track sales performance and generate actionable insights for business growth.
• Supported inventory management and logistics coordination to ensure timely delivery of products.
• Contributed to customer service initiatives, addressing queries, and maintaining high levels of client engagement.
• Assisted in creating and managing product listings, descriptions, and promotional content across various platforms.

Bachelor's of Science in Software Engineering – Sir Syed University of Engineering and Technology (2020-10 – 2024-10)