Owais Raza

I seek challenging opportunities where I can fully use my skills for the success of the organization. A capable lively and dedicated executive assistant who process excellent knowledge and skills towards organisation

Office assistant - Bukhara travel - Baba bukhara travel karachi pk

(2011-01 - 2017-12)

• Manage office documents
• Work in galileo amadeus abacuse
• Manage tour operate hotels Ticketing and umrah

Operation manager - Karwane islami

(2019-01 - 2019-12)

• Looking over all office Ticketing tour operate and umrah
• Writing employment contract circulating notice regarding office policies announcement
• Look after all the administrative functions as well as regularly reporting to ceo on the overall performance of the office

Manager - Al Wafa International travel&tours

(2019-01 - 2022-12)

• Looked overall office Ticketing umrah and hajj
• Writing employment contracts circulating notices regarding office policies and announcement
• Look after all the administrative functions as well as regularly reporting to ceo on the overall performance of the office

Operation manager - Dtravel Place & Tours - Karachi

(2022-01 - 2025-12)

Operation manager to oversee the daily operations of our Travel and Tours department. The successful candidate will be responsible for ensuring seamless execution of travel packages, managing logistics, and providing exceptional customer service.

• Manage and coordinate travel operations, including bookings, itineraries, and logistics
• Ensure compliance with industry regulations, company policies, and quality standards
• Lead and motivate a team of travel coordinators and customer service representatives
• Develop and implement operational processes to improve efficiency and customer satisfaction
• Collaborate with suppliers, vendors, and partners to negotiate contracts and resolve issues
• Monitor and analyze performance metrics to identify areas for improvement
• Provide exceptional customer service and resolve customer complaints