Qamar Abbas

Results-driven Administrative and Customer Service Professional with 15+ years of experience in administration, customer dealing, sales support, documentation, and data management. Experienced in handling customer relationships, generating business leads, maintaining records, and achieving operational targets. Strong communication and problem-solving skills with the ability to build customer trust and promote financial products and services.

Seeking a position as Relationship Officer, Loan Officer, Sales Officer, Branch Operations Officer, or Customer Service Officer in a reputable Microfinance Bank or Financial Institution.

Administrative Coordinator / Sales Support at Etisalat (2020-04 – 2026-05)

• Managed daily office and administrative operations.
• Maintained employee records, attendance, and project documentation.
• Prepared daily, weekly, and monthly reports for management.
• Coordinated with customers, supervisors, and field teams.
• Managed data entry, filing, and document control activities.
• Assisted customers regarding services, installations, and inquiries.
• Supported sales activities and maintained customer databases.
• Followed up with customers to ensure service satisfaction.
• Prepared quotations, reports, invoices, and timesheets.
• Ensured accurate record keeping and compliance with company procedures.

Administrative Assistant at Falcon eye Computer LLC (2012-10 – 2020-03)

• Managed office administration and daily operational tasks.
• Maintained company records and confidential documents.
• Prepared correspondence, reports, and presentations.
• Assisted management in scheduling meetings and appointments.
• Handled customer inquiries and provided administrative support.
• Maintained filing systems and updated company databases.

Data Entry Operator at Friends Cable Network's (2008-05 – 2012-09)

• Entered and maintained customer records with accuracy.
• Updated subscriber information and billing records.
• Generated daily and monthly operational reports.
• Assisted customers regarding service-related inquiries.
• Verified and corrected data discrepancies.
• Maintained organized records and documentation.

Diploma in commerce – Government college of commerce Khairan (2006 – 2008)