ERP Application Manager - M.Ayaub Engineering Works Company - Karachi, Pakistan
(2022-01 - 2025-12)
- Led ERP implementation, including requirement gathering, Fit-Gap, configuration, testing, training and user support. Added Financial, Purchases, Warehouse, Sales and CRM modules to system.
- Managed system enhancements and coordinated with technical teams to improve performance and data accuracy.
- Supported business units by resolving ERP issues and training users.
- Developed dashboards and reports to support decision-making.
- Supervised inventory and ETL operations, managed IT team and infrastructure including databases, backups, network, servers and other resources.
- Ensured safety and security of data and network.
Database Analyst and System Engineer - With HC and ZFP Consultings - Medina and Dammam, KSA
(2010-01 - 2020-12)
- Led end-to-end IT systems deployment and infrastructure for project, ensuring high availability, performance, and scalability. Configured Oracle databases, servers and network setup.
- Established WAN connections to Municipality data centers by configuring Cisco Router and Switches, later upgraded storage system to HP 2040 SAN over RAID 5 storage management system.
- Upgraded and Rewritten legacy PMS (Pavement Management System) application to RAMS (Road Assets Management System) from VB6 to C#.Net by adding Sidewalk-Median, Bridges and Tunnels modules, updated database Schemas.
- Upgraded core PMS engine Dammam to ASTM PCI models, upgraded Evaluation and Maintenance Decision Reporting modules (in SAP/Crystal Reports) and Integrated it into PMS/MIS application system, added GIS web application services.
- Managed a Million Rows Oracle Database and dozens of applications, Used to generate Analytical Reports, Visual Dashboards, Assets' Evaluation Reports and Maintenance Decisions.
- Provided Technical Support to development team, managed IT infrastructure and IT Operations.
System Analyst and Network Manager - Makkah and Riyadh Municipality PMMS Project with GEH - KSA
(2003-01 - 2008-12)
- Participated in MIS System Design of Pavement Management and Maintenance System (PMMS) for Makkah municipal road networks.
- Analyzed system requirements and prepared functional specifications for database and application modules.
- Created database ERDs, SQL Scripts and implemented to Oracle database schemas.
- Earlier setup Network and IT infrastructure for project, configured database and network servers with RAID 10 and Tape Backup system.
- Supervised survey data and inventory operations.
- Created Templates for data inventory and Crystal Reporting modules, added GIS mapview module for system app.
- Maintained Backups and managed IT operations.
- While in Riyadh Municipality ICT managed ICT operation, including office Network, device interfacing, programming, took care digital leased lines' quality, modems and Telco devices for almost a year.
IT Project Manager - Hidaya Trust Foundation (USA) Project - Jamshoro, Pakistan
(2008-01 - 2009-12)
- Developed Project documentation including Proposal, scope, budgeting and execution timeline.
- Planned and executed IT development program, arranged project initiations, implementing team and resources.
- Supported IT project planning and execution, including hardware, software, and network setup.
- Handled system configuration, troubleshooting, documentation, and stakeholder coordination.
- Identified the beneficiaries and connected to consulting professionals.
- Executed development operations and managed project schedules, technical team, and resources, ensured timely completion of IT initiatives.
- Introduced structured course modules for Web Developments, database, CMS, networking, and web programming.
- Arranged professionals and workshop to enhance developments and professional advancements.
- Managed internship teams and assigned projects to each team.
- Established technical support and maintenance procedures to ensure smooth operation of development program.
