Rabia Arshad

Resourceful and detail-oriented Administrative Executive with 4+ years of versatile experience in administrative support, customer service, and HR coordination. Adept at multitasking in high-paced environments, managing office operations, and ensuring seamless communication across departments. Recognized for maintaining organization, efficiency, and a can-do attitude.

Executive Admin at 10Pearls (2023-01 – Present)

• Manage day-to-day administrative operations and office maintenance.
• Maintain office supplies inventory and place orders when necessary.
• Ensure company policies and procedures are followed in administrative tasks.
• Coordinate with vendors and service providers for office-related services.
• Organize and schedule meetings, appointments, and travel arrangements.
• Maintain proper filing systems – both digital and physical.
• Support HR and finance teams in tasks like documentation, record-keeping, and logistics.
• Handle correspondence, memos, reports, and other administrative documents.
• Supervise office support staff.
• Ensure cleanliness, safety, and security standards are upheld in the office premises.
• Manage petty cash processes, including collecting vouchers, recording transactions, obtaining approvals, dispatching hard copies, emailing soft copies to Finance, and ensuring timely payment disbursement.
• Compile monthly Stock Report on expenses and office budgets
• Formalize LESCO Billing and Consumption Tracking Procedures, preparing a comprehensive LESCO sheet with daily electric unit consumption recording meter attendance.
• Coordinate and oversee internal events.
• Monitor attendance of janitorial staff. Oversee and manage overtime, including the preparation of overtime sheets.
• Arrange travel and accommodations.

Front Desk Officer at 10Pearls (2023-01 – 2023-01)

• Represent the company positively, warmly greet visitors, and handle phone calls courteously.
• Address visitor queries, maintain logs, and issue passes when required.
• Arrange refreshments and vouchers for events. Handle hotel reservations and reservations for lunches and dinners.
• Manage employee birthday celebrations by arranging cake
• Distribute health card and EOBI information, maintaining records.
• Manage stationary requisitions and stock at the front desk and update extension lists.
• Maintain a first aid box and conduct floor walks ensuring cleanliness, and monitoring maintenance in the organization.
• Collect and compile monthly mobile bills, ensuring reimbursement compliance.
• Handle new joining induction forms and print necessary documents.
• Manage courier, coordinate with admin on ticketing and assist HR on onboarding of new employees.
• Assist admin in bootcamps, training, and other events.

Institute Ambassador at Nextbridge Institute (2021-11 – 2023-01)

• Meet and greet prospective students, provide them courses' information.
• Maintain schedule of conference room for in-house activities.
• Help Institute Coordinator with tasks that include but not limited to fees collection from students, maintain class attendance, inventory of institute and the like.
• Correspondence with students via calls and emails and any other mode of communication.
• Represent institute in colleges and universities as an ambassador, attending career fairs.
• Respond to queries/comments on Institute social media pages.
• Greet guests and respond to them with a professional and positive attitude, maintain ambience of lounge – lighting, cleanliness, hygiene.
• Coordinate with HR and Recruitment departments regarding multiple activities.
• Attend all incoming calls at office reception, take messages and maintain their logs.
• Distribute Incoming couriers and handle general stationary items request.

HR Assistant at Tufa Telecommunication PVT Ltd (2020-09 – 2021-11)

• Assist HR managers with recruitment, record maintenance and payroll processing, and provide clerical support to all employees.
• Support all internal and external HR related inquiries or requests.
• Maintain digital and electronic records of employees.
• Serve as point of contact with benefit vendors and administrators.
• Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts.
• Schedule meetings, interviews, HR events and maintain agendas.
• Complete termination paperwork and exit interviews.
• Handled company correspondence, phones and email, and responded to customers.
• Worked as a Front Desk officer as a backup.
• Greet and welcome guests in person and on phone; answer and direct inquiries to designated department.
• Maintain log books, including sign-in/out logs, front desk expenditures, and calls received.
• Pick up and sort daily incoming correspondence and deliver sorted mail to addresses.

Teacher at Sal-Sabeel School (2017-08 – 2019-11)

• Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
• Cooperated with parents to support students' learning and healthy development in school and at home.
• Taught courses in English to all-ages school classroom.
• Graded and evaluated student assignments, papers and course work.

Matriculation in Science – Satellite Public School (2010-07 – 2012-07)

Intermediate in Computer Science – Govt. College for Women (2012-08 – 2014-08)

Bachelors in Arts – Punjab University (2019-04 – 2021-07)

Bachelors in Business Administration – ARID Agricultural University (2022-10 – 2024-10)