Rabia Kanwal

Having keen desire and progressive dynamic interest to join any organization in order to learn and work with highly skilled professionals and prove in a competitive and challenging environment where I can improve my abilities.

Manager Service - Suzuki Central Motors

5 year experience as a Manager Service in Suzuki Central Motors. Responsible for selecting and employing service staff. Should set target for his Staff & make them understand these targets Give the employees appropriate action plan to achieve targets. To arrange training to improve their skills for enhancement of customer satisfaction.

• Daily operational activities such as Daily cars serviced
• Account receivables
• Payment settlement
• Staff Attendance
• Customer Complaints
• Parts Availability
• Training of staff administration
• Storage of Warranty defective Parts
• Maintenance of equipment and tools
• Responsible for communication with PSMCL for quality improvement through FTIRs
• Responsible for all matters regarding warranty
• Implementation of Pak Suzuki service procedures/policies, circulars and instructions
• Analysis of service feedback card, repeat job analysis, customer follow-up & counter measures along with CRO & timely submission of PPR, JEN, PDI/FFI bills, and all required reports to PSMCL
• Visit of fleet owners to increase business
• Motivation of employees
• Plan and implement service promotional activities in consultation with PSMCL

Assistant Manager Service - Suzuki Central Motors

3 year experience in Suzuki Central Motors as an Assistant Manager Service.

National Bank AJK

3 year experience in National Bank AJK

Matric - Mirpur Board

FA - Mirpur Board

Graduation - AJK Uni

B ed - AJK Uni

Master - Economics - MIU