Rahim Rehan Febrics RRF

Dynamic and results-driven Sales Officer with over 14 years of experience in driving revenue growth, developing key client relationships, and executing strategic sales initiatives. Proven track record in exceeding sales targets, enhancing customer satisfaction, and contributing to market expansion. Strong ability to work collaboratively with cross-functional teams, leveraging analytical skills to optimize sales processes and maximize profitability.

Highly motivated with excellent communication, negotiation skills, committed to delivering outstanding performance and contributing to the overall success of the organization.

Manager E-Commerce at Master Pan Die-Cast (2023-02 – Present)

• Develop and implement comprehensive e-commerce strategies to drive online sales growth, increase market share, and enhance the overall digital presence of the brand.
• Plan and execute digital marketing campaigns, including social media, engagement
• Manage customer service and support functions, addressing inquiries, resolving issues, and enhancing customer satisfaction through personalized communication and effective problem-solving.

Senior Sales Man at Mohsin Saeed Fabrics (2021-12 – 2023-01)

• Process sales transactions efficiently using the point-of-sale (POS) system, including handling cash, while ensuring accuracy in billing.
• Assist in managing inventory by restocking shelves, organizing merchandise displays, and conducting regular stock checks to ensure products are available and properly presented.
• Address customer inquiries, concerns, and complaints with professionalism, striving to resolve issues promptly and maintaining a high level of customer satisfaction.
• Work towards achieving individual and team sales targets by actively promoting products, upselling complementary items, and encouraging repeat business through excellent service.
• Ensure the store is clean, organized, and well-maintained, including folding and arranging clothes, cleaning fitting rooms, and ensuring a welcoming shopping environment.

Senior Sales Man at Anabia Arts (2010-09 – 2021-12)

• Welcome customers as they enter the store, assess their needs, and offer tailored recommendations ensuring a positive and personalized shopping experience.
• Develop an in-depth knowledge of the store's clothing lines, including fabric types, sizes, styles, and current fashion trends, to provide accurate information and suggestions to customers
• Collaborate with the store team to design and maintain eye-catching visual displays that highlight key garments, promotions, and seasonal trends, attracting customer attention and boosting sales.
• Monitor and replenish stock levels on the sales floor, ensuring popular items are always available and that the store layout is consistent and appealing.

Intermediate in Arts in Arts – BISE, Gujranwala (2011 – 2013)

Matriculation – BISE, Gujranwala (2008 – 2010)