Raja Adil

As a Head Barista with over 8 years of experience, I have a deep passion for coffee and customer service. I excel in leading teams, developing new beverage offerings, and enhancing customer satisfaction. My expertise includes advanced coffee brewing techniques and effective training programs, ensuring a high standard of service and a positive customer experience.

Head Barista - The Town House - Islamabad

(2024-01)

Luxury Boutique Hotel in Islamabad

• Lead the barista team to deliver world-class coffee and beverage experiences, ensuring consistent quality and guest satisfaction.
• Manage daily café operations, maintain equipment, and uphold luxury service standards.
• Train and mentor staff while monitoring inventory, cost control, and hygiene compliance.

Barista - Galoria jeans - Saddar, Rawalpindi

(2017-06 - 2019-01)

Popular international café known for its artisanal coffee and pastries.

• Led daily operations of a busy café, ensuring high-quality service.
• Trained and supervised a team of 10 baristas in coffee-making techniques.
• Implemented new seasonal drink menu, resulting in a 20% increase in sales.

Lead Barista - Marco Polo Coffee - Gilgit, Pakistan

(2020-01 - 2022-05)

Boutique coffee shop with a focus on community engagement.

• Created engaging customer experiences while serving high-quality beverages.
• Assisted in inventory management and supplier negotiations.
• Developed training materials for new hires to ensure consistency in service.

Barista - Costa Coffee - Islamabad, Pakistan

(2023-01 - 2024-12)

Famous UK Coffee Brand

• Prepare and serve high-quality coffee, beverages, and food items to Costa standards.
• Deliver friendly, personalized service to create an exceptional customer experience.
• Maintain store cleanliness, follow safety standards, and support daily operations.

ADA - Allama Iqbal Open University