Ramlah Akram

A dedicated compliance professional with experience in AML/CFT operations, regulatory compliance, and financial risk management. Skilled in transactions monitoring, data analysis, and preparing suspicious activity reports (SARs) in line with regulatory standards. Currently serving as a Compliance Team Lead at Bank Alhabib LTD. Recognized for strong analytical skills, attention to detail, and a proactive approach to ensuring transparency and compliance within the banking sector.

Compliance Team Lead (OG III) - Bank AlHabib LTD - Karachi, Pakistan

(2023-12)

• Supervised and managed daily team activities to ensure timely completion of tasks.
• Monitored team performance, productivity, and reporting outcomes to senior management.
• Managed other assignments including preparing customer profiles for the entire TMS unit and reviewing/closing staff alerts.

Compliance Officer AML (OG III) - Bank AlHabib Limited - Karachi, Pakistan

(2022-04 - 2023-12)

• Reviewed alerts on AML and performed detailed analysis of customer data to identify and mitigate money laundering activities.
• Reviewed and monitored daily AML/TMS alerts to identify suspicious transactions.
• Ensured timely escalation and submission of cases to CMS department, or supervisor for further escalation to area or zone when transaction history mismatched customer profiles.
• Issued timely intimations to branches for document updates where business documentary evidence was missing or insufficient.

Operation Officer (OG III) - United Bank Limited - Karachi, Pakistan

(2020-09 - 2022-04)

• Managed end-to-end account opening procedures and successfully resolved documentation discrepancies.
• Handled inward/outward clearing processes, funds transfers, RTGS processes, and dormant account activations.
• Supervised locker operations (issuance, maintenance, and closure) and processed stop-payment cheque requests.
• Managed cheque book and ATM card issuance, dispatching, inventory control, and resolution of customer queries.

HR Executive - WalkEaze (Brand) - Karachi, Pakistan

(2020-09 - 2022-04)

• Maintained accurate compliance records for new hires, prepared official files, and entered updates on HRMS.
• Scheduled, organized, and conducted initial interviews, while assisting with payroll processing operations.
• Managed official brand engagement and communication channels across professional company social media pages.

Master - Public Administration - University Of Karachi (2018-08 - 2020-08)

Bachelor's Degree - Commerce - University Of Karachi (2014-08 - 2018-10)