Rao Gulzaib
Branch Services Officer
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About
Results-driven Mathematics graduate with 4 years of experience in Banking and customer service, adept at leveraging analytical skills to enhance client satisfaction. Proven ability to build rapport, resolve inquiries efficiently, and exceed targets in fast-paced environments. Seeking to apply my numerical proficiency and customer-centric approach to a dynamic role at Faysal Bank limited, contributing to business growth and operational excellence
Experience
Branch Services Officer - Faysal Bank Limited - Vehari, Pakistan
(2023-01)
- Greet and assist customers with their banking needs.
- Provide information about bank products and services.
- Manage cash transactions including deposits, withdrawals, and transfers.
- Ensure accuracy in counting, balancing, and managing cash drawers.
- Assist the Branch Operations Manager in daily branch operations.
- Ensure compliance with bank policies, procedures, and regulatory requirements.
- Support in preparation of reports and documentation.
- Monitor suspicious transactions and report as per AML/KYC regulations.
- Ensure all operations meet audit and compliance standards
Education
Bachelors in Science - Mathematics - COMSATS Institute of Information Technology (2022)
Intermediate/A-Level - Chemistry, Mathematics, Physics - Central group of colleges vehari (2017)
Matriculation/O-Level - Computer Science - Govt.Islamia High School Vehari (2015)