Rao Qamar

Qamar

Talent

Lahore, Lahore DistrictMember since October 8, 2022

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About

I have done my study in BSIT .I have 4 year experience in L1 system support engineer

Experience

. NOC(Network Operation Center)

Mindbridge - Lahore

July 2021 to Present

Responsibilities

Daily visit of floor check systems and take feedback from Agents.
Window installation through WDS (Window Deployment Service)
Make custom Image of window using Toolkit.
Driver installation of system (Sound, Video, Printer) and download according to device
Domain Join and Unjoin.
Troubleshoot System related issue (Critical error, Temporary profile login, Headgear speaker and mic issue, Google Sync issue, display driver issue, system slow working, Internet related issue)
NMPro installation and Management
User Creation, deletion OU creation, deletion from Active Directory.
Coordinate with vendor. Report and Resolved the Hardware related issue.

Network engineer

Crecentech - Lahore

January 2021 to Present

Responsibilities

Install and configure Security Surveillances IP Cameras/NVR/DVR etc.
Monitor and maintain computer systems and networks
Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Replace parts as required
Provide support, including procedural documentation and relevant reports
follow diagrams and written instructions to repair a fault or set up a system
support the roll-out of new applications
set up new users' accounts and profiles and deal with password issues
respond within agreed time limits to call-outs
work continuously on a task until completion (or referral to third parties, if appropriate)
priorities and manage many open cases at one time
rapidly establish a good working relationship with customers and other professionals, such as software developers
test and evaluate new technology
Conduct electrical safety checks on computer equipment.

Technical support engineer ptcl pakistan - Lahore

December 2019 to Present

Experience

Organization PTCL

Tenure Dec 2019 to present

Location Lahore

Area of experience Technical Support Department

Designation Floor Supper Wiser

Responsibilities

Install network and computer system
Maintain, repair and upgrade the operating system including hardware and software
Monitor the performance of existing computer systems and IT infrastructures
Monitoring and maintaining networks and servers.
Upgrading, installing, and configuring new hardware and software to meet company objectives.
Implementing security protocols and procedures to prevent potential threats.
Creating user accounts and performing access control.
Performing diagnostic tests and debugging procedures to optimize computer systems.
Documenting processes, as well as backing up and archiving data.
Developing data retrieval and recovery procedures.
Supervising and mentoring IT department employees, as well as providing IT support.
Keeping up to date with advancements and best practices in IT administration.

Essential Skills

To assess present network serves, operating systems and security layer
To upgrade hardware and software programs
To install and implement effective security systems
To perform data backup and recovery processes To resolve issues with systems and program

Warehouse support officer

IBL Operations Pvt Ltd. - Multan

August 2017 to September 2018

QAMAR TAUFEEQ

Cell #. 0313-6900444

OBJECTIVE

Seeking challenges and responsible position where my education, abilities and potential and potential can be fully effectively utilized with opportunities of growth enhancement of professional knowledge skill to serve the firm to best of my efforts.

Work Experience

Organization PTCL

Tenure Dec 2019 to present

Location Lahore

Area of experience Technical Support Department

Designation Floor Supper Wiser

Responsibilities

Install network and computer system
Maintain, repair and upgrade the operating system including hardware and software
Monitor the performance of existing computer systems and IT infrastructures
Monitoring and maintaining networks and servers.
Upgrading, installing, and configuring new hardware and software to meet company objectives.
Implementing security protocols and procedures to prevent potential threats.
Creating user accounts and performing access control.
Performing diagnostic tests and debugging procedures to optimize computer systems.
Documenting processes, as well as backing up and archiving data.
Developing data retrieval and recovery procedures.
Supervising and mentoring IT department employees, as well as providing IT support.
Keeping up to date with advancements and best practices in IT administration.

Essential Skills

To assess present network serves, operating systems and security layer
To upgrade hardware and software programs
To install and implement effective security systems
To perform data backup and recovery processes
To resolve issues with systems and programs

Work Experience

Organization IBL( International Brand Ltd)

Organization type Warehouse

Tenure 05 Aug 2017 to 30 Sep2018

Location Multan, Punjab

Reporting Branch manager (BM)

Responsibilities

Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
Install and configure Security Surveillances IP Cameras/NVR/DVR etc.
Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions

Skills & Achievements

System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
Strong knowledge of systems and networking software, hardware, and networking protocols
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocol