Rauf Khan
CUSTOMER SUPPORT & SALES SPECIALIST
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About
Dynamic, communication-focused professional with a strong aptitude for customer-facing roles, query resolution, and digital client relationship management. Highly skilled at managing inbound interactions, executing swift communication loops, and maintaining high procedural standards. Currently pursuing a BBA at COMSATS
Islamabad, bringing exceptional communication skills, emotional intelligence, and quick learning capabilities. Exceptionally prepared for fast-paced call center environments across Rawalpindi and
Islamabad, specializing in active listening, customer retention, and handling diverse caller demographics with utmost professionalism.
Experience
Social Media Manager - Pak Sar Zameen WFO
(2024 - 2025)
- Managed multi-platform client communications and inquiries, resolving issues efficiently or routing complex requests to internal teams.
- Collaborated with team members to log user feedback and balance fast-paced data workflows with high-quality support.
Education
SSC - Matric - ARMY PUBLIC SCHOOL & COLLEGE (2022-01 - 2023-12)
HSSC - Intermediate - ARMY PUBLIC SCHOOL & COLLEGE (2023-01 - 2025-12)
BBA - Bachelors in Business Administration - COMSATS UNIVERSITY ISLAMABAD (2026-01)
