Software Engnieer
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Software engnieer working as support engnieer in lenovo
Providing Remote Support to approx. 100 users residing at remote location & Local Support to approximately 60 plus users at office. All kind of Software, Hardware and network troubleshooting. Laptop and Desktop hardware issues.
Printer/scanner Driver and Software and resolve Printing related issues. Hardwar\software\network Inventory Maintenance.
Switches and Routers (installation, Basic Configuration & Basic Management).
Windows 7, 8, 10 & Microsoft Office 365 (installation, configuration and management).
Net-Support manager control for accessing remotely User.
software engnieering
