Roma Shaukat
dr.Noor us saba
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About
Results-driven Hospitality & Restaurant Operations Manager with 10+ years of experience in high-volume restaurants, resorts, and administration. Skilled in leadership, cost control, and delivering high guest satisfaction aligned with international standards.
Experience
Hotel Manager at Hiltop Hotel (2026-01 – Present)
Oversee hotel operations, manage staff, control budgets, and ensure guest satisfaction.
- Oversee hotel operations
- Manage staff
- Control budgets
- Ensure guest satisfaction
Resort Manager at Paralia Resort (2024-01 – 2025-12)
Managed resort operations, improved guest satisfaction, and controlled costs.
- Managed resort operations
- Improved guest satisfaction
- Controlled costs
Administrative Manager at Shaukat & Sons (2018-01 – 2023-12)
Handled HR, improved workflows, and supervised admin operations.
- Handled HR
- Improved workflows
- Supervised admin operations
Assistant Restaurant Manager at KFC (2015-01 – 2017-12)
Managed operations, cash flow, and food safety compliance.
- Managed operations
- Managed cash flow
- Ensured food safety compliance
Shift Leader at Pizza Max (2014-01 – 2015-12)
Handled shift operations, team coordination, and stock management.
- Handled shift operations
- Managed team coordination
- Managed stock
Education
MBA in Business Administration – University of Karachi
Bachelor's in Electronic Engineering – DUET
