Roma Shaukat

Results-driven Hospitality & Restaurant Operations Manager with 10+ years of experience in high-volume restaurants, resorts, and administration. Skilled in leadership, cost control, and delivering high guest satisfaction aligned with international standards.

Hotel Manager at Hiltop Hotel (2026-01 – Present)

Oversee hotel operations, manage staff, control budgets, and ensure guest satisfaction.

• Oversee hotel operations
• Manage staff
• Control budgets
• Ensure guest satisfaction

Resort Manager at Paralia Resort (2024-01 – 2025-12)

Managed resort operations, improved guest satisfaction, and controlled costs.

• Managed resort operations
• Improved guest satisfaction
• Controlled costs

Administrative Manager at Shaukat & Sons (2018-01 – 2023-12)

Handled HR, improved workflows, and supervised admin operations.

• Handled HR
• Improved workflows
• Supervised admin operations

Assistant Restaurant Manager at KFC (2015-01 – 2017-12)

Managed operations, cash flow, and food safety compliance.

• Managed operations
• Managed cash flow
• Ensured food safety compliance

Shift Leader at Pizza Max (2014-01 – 2015-12)

Handled shift operations, team coordination, and stock management.

• Handled shift operations
• Managed team coordination
• Managed stock

MBA in Business Administration – University of Karachi

Bachelor's in Electronic Engineering – DUET