Rubab Naz

Looking for a challenging and responsible opportunity, explore strength and potentials in a reputable, professional and established organization, utilizing software skills, abilities and knowledge gained through relevant education and Projects.

Customer Service Representative at Express Collection (Present)

• Handled customer queries and provided chat support professionally.
• Maintained customer records and prepared Excel sheets for order tracking and reporting
• Monitored delivered, returned, and cancelled orders with proper documentation
• Matched store balances and verified returns/delivered orders with Excel reports for accuracy
• Designed cancellation banners and uploaded store posts using Canva
• Printed shipping labels for incoming orders using printers
• Managed product categories including sofa covers, chair covers, oven covers, and storage bags.
• Managed multiple Daraz stores including, Cozy Covers, Arham Studio, Aizal.

Assistant Accountant at Farnek Service LTD

• Handling Salary Related Entries.
• Accounts payable & receivable management.
• Costing checking and generate invoicing.
• Payment follow up with the customer.
• Bank reconciliation.
• Main petty cash handler.

Matriculation – Govt. Kinder Garton Girls High School Faisalabad (2018 – 2020)

Intermediate – Shiblee Group of Colleges for Women Faisalabad (2020 – 2022)

Certified management accountant in Management Accounting – Institute of cost and management accountant of Pakistan