Saad Baloch

Energetic, reliable, and detail-oriented retail professional with nearly three years of progressive experience in store management, transaction processing, and data administration. Demonstrated success in optimizing floor operations, managing cash workflows with absolute precision, and keeping accurate digital backend records. Adept at guiding small teams, resolving client queries efficiently, and maintaining an organized, customer-centric retail environment.

Floor Manager - Cafe Bonjour

• Directed daily store floor activities, ensuring optimum shelf placement, product rotation, and premium presentation.
• Supervised floor personnel to consistently deliver rapid, courteous, and high-quality customer care.
• Managed real-time customer escalations professionally, boosting brand reliability and repeat visits.
• Monitored store stock level variations to minimize item shortages and operational bottlenecks.

Mart Cashier - Shop Stop

• Handled high-volume checkout counters smoothly, utilizing modern Point of Sale (POS) setups for credit, cash, and digital pay.
• Reconciled terminal ledger books at shift closure daily, maintaining an unblemished record with zero discrepancies.
• Provided exceptional customer care by greeting patrons warmly, clarifying pricing, and accelerating checkout speeds.
• Assisted in basic floor inventory audits and scanning code corrections during lower-traffic hours.

Data Entry Operator - Retail Systems Operations

• Inputted raw logistics details, customer records, and product supply changes into database systems with fast turnaround and total accuracy.
• Audited master spreadsheets against paperwork receipts to instantly pinpoint and correct administrative anomalies.
• Maintained structured digital filing configurations, ensuring data accessibility for store management reports.

Matriculation (Matric) - Board of Secondary Education Karachi (BSEK)